Staffs are very friendly and very helpful. Major problem is the hotel doesn't offer shuttle to the welcome center where the bus station is. That means you need to carry all your skis, luggage and a 10 minutes walk up the hill on the snow to the bus station. No taxi would come because it's only a few minutes drive.

The public bath is super dirty. The dirty towels are all everywhere, even on the lockers. Very old room!

The public bath is super dirty. The dirty towels are all everywhere, even on the lockers. Very old room!

Very old property. Private onsen was nice. Breakfast buffet was good. Staff helps to call for cab to Kutchan station. Ski in and out is convenient.

Very old property. Private onsen was nice. Breakfast buffet was good. Staff helps to call for cab to Kutchan station. Ski in and out is convenient.

Old property but we stayed in the new wing. Onsen in room is fantastic. Limited eateries around

Old property but we stayed in the new wing. Onsen in room is fantastic. Limited eateries around

Room was spacious and onsen was convenient

Room was spacious and onsen was convenient

Excellent location if for access to the ski lifts. Hotel reception area is abit dated however very clean and well maintained. The rooms and nice and modern with great views of the ski fields, hot springs and breakfast were excellent as well! Enjoyed our stay.

Excellent location if for access to the ski lifts. Hotel reception area is abit dated however very clean and well maintained. The rooms and nice and modern with great views of the ski fields, hot springs and breakfast were excellent as well! Enjoyed our stay.

I have to break down to different parts while comparing with Niseko Grand Hotel (which I have stay for 5yrs before switching to Yumoto Niseko Prince hotel;. Location: Good location Near Hirafu, but I need to walk about 200 meters with huge and large ski bag and luggage down and up the hotel as compared to Niseko Grand Hotel where the bus dropped me in front of the hotel. Rate 3/5 Price: Yumoto is more expensive than Niseko Grand Hotel because they charge extra cost to access to the Onsen. Niseko Grand Hotel Onsen is free. Accessibility to Ski Resort: Yumoto can ski in/out at back of hotel, but Niseko Grand Hotel will have to wait from its schedule timed shutter bus which is very inconvenience for skier. Friendliness of staff: The female staff (especially Ms. Kawaguchi) tend to be more patient and polite toward foreigner as compared to the 2 male staff. Overall: 4/5. The hotel is in good location to ski and wondering around without worrying of the schedule bus if you stay away from the Ski Resort. If the price is good ($450 or lesser per night), this hotel can be returned to stay.

I have to break down to different parts while comparing with Niseko Grand Hotel (which I have stay for 5yrs before switching to Yumoto Niseko Prince hotel;. Location: Good location Near Hirafu, but I need to walk about 200 meters with huge and large ski bag and luggage down and up the hotel as compared to Niseko Grand Hotel where the bus dropped me in front of the hotel. Rate 3/5 Price: Yumoto is more expensive than Niseko Grand Hotel because they charge extra cost to access to the Onsen. Niseko Grand Hotel Onsen is free. Accessibility to Ski Resort: Yumoto can ski in/out at back of hotel, but Niseko Grand Hotel will have to wait from its schedule timed shutter bus which is very inconvenience for skier. Friendliness of staff: The female staff (especially Ms. Kawaguchi) tend to be more patient and polite toward foreigner as compared to the 2 male staff. Overall: 4/5. The hotel is in good location to ski and wondering around without worrying of the schedule bus if you stay away from the Ski Resort. If the price is good ($450 or lesser per night), this hotel can be returned to stay.

Good hotel.

Good hotel.

We enjoyed the hospitality and the facilities of the hotel. Staff were very helpful. We would like to compliment the front office manager Mr Tamura for going out of his way to find the transport to go to the Gondola station for ski lessons. There was also a Chinese lady at the front desk who patiently answered all our queries.

We enjoyed the hospitality and the facilities of the hotel. Staff were very helpful. We would like to compliment the front office manager Mr Tamura for going out of his way to find the transport to go to the Gondola station for ski lessons. There was also a Chinese lady at the front desk who patiently answered all our queries.

Convenient ski locker with backdoor access directly to the ski lift. Free onsen inside hotel.

Convenient ski locker with backdoor access directly to the ski lift. Free onsen inside hotel.

Great ski resort - you can ski right out of the hotel's ski storage area. It's also located next to the Hirafu welcome centre so convenient for buses and everything else in town. Lots of variety at the breakfast buffet, good place to load up before getting up the mountain. Then can't beat the apres ski onsen, what a great way to recover from all day skiing. The men's has a view of the slopes, while the ladies has a view of Mt Yotei. Amazing. We stayed in a Japanese room which was a little tired, but clean and enough room for the two of us. A bit cramped with the futon down. Rooms however are only cleaned by staff every four days, no big deal but would be good to get the bins emptied, towels changed etc. Futons were re-made every night.

Great ski resort - you can ski right out of the hotel's ski storage area. It's also located next to the Hirafu welcome centre so convenient for buses and everything else in town. Lots of variety at the breakfast buffet, good place to load up before getting up the mountain. Then can't beat the apres ski onsen, what a great way to recover from all day skiing. The men's has a view of the slopes, while the ladies has a view of Mt Yotei. Amazing. We stayed in a Japanese room which was a little tired, but clean and enough room for the two of us. A bit cramped with the futon down. Rooms however are only cleaned by staff every four days, no big deal but would be good to get the bins emptied, towels changed etc. Futons were re-made every night.

Really convenient place for snowboarders/skiers. Complimentry ski/snowboard lockers available which is conneted directly to slopes. Super convenient. Rooms are clean. Rental gears available with the hotel.

Really convenient place for snowboarders/skiers. Complimentry ski/snowboard lockers available which is conneted directly to slopes. Super convenient. Rooms are clean. Rental gears available with the hotel.

No more say about this hotel.

No more say about this hotel.

Toshiros bar is fabulous. My western style room w private onsen was great. The bed was comfy too. The staff is GOD AWFUL. Zero concept of service. Barely speak any English. I needed a cab in the morning, they called one company and said fully booked. I asked them to call another. She just stared at me and said all fully booked. Magically when I called a company I found a cab. Absolutely unacceptable. They have no shuttles anywhere, no form of transport help. They won’t help you get to and from the airport at all or even inform you. They just say no we don’t do, you find car or bus. What is that?! I’d love to stay here again but I won’t because the service is abhorrent. I think it’s best to stick to private lodging or proper big hotels. Oh may I say, my room set me back $600 USD a night so this place isn’t cheap either.

Room a bit small for 4 despite website says can accommodate 4. Other than thay all is good.

Room a bit small for 4 despite website says can accommodate 4. Other than thay all is good.

This is a convenient ski-in ski-out hotel at Grand Hirafu ski tracks. The location is good and can access to heart of Niseko shopping and dining street. The onsen bath has a direct view to ski track and snow mountain, which is a special experience.

The staff is friendly, beds are super comfortable, and slope side location is incredibly convenient for your ski holiday. Every rooom gets a Ski locker To store your gear downstairs so you don’t have to traipse it upstairs. The Public are allowed to use the onsen for a fee sobit can get busy in late afternoon. The building itself is a little dated and has some years on it but everything was in good working order. The breakfast buffet has a huge selection of both Traditional Japanese and western food.

The staff is friendly, beds are super comfortable, and slope side location is incredibly convenient for your ski holiday. Every rooom gets a Ski locker To store your gear downstairs so you don’t have to traipse it upstairs. The Public are allowed to use the onsen for a fee sobit can get busy in late afternoon. The building itself is a little dated and has some years on it but everything was in good working order. The breakfast buffet has a huge selection of both Traditional Japanese and western food.

This is a convenient ski-in ski-out hotel at Grand Hirafu ski tracks. The location is good and can access to heart of Niseko shopping and dining street. The onsen bath has a direct view to ski track and snow mountain, which is a special experience.