Room small, but ok , pool closed and very small, good location

Room small, but ok , pool closed and very small, good location

just simple.. room service need to be improve... aircond was slow and so hot.. i cannot sleep.. then i cancel my 2nd nite.. food ok..

just simple.. room service need to be improve... aircond was slow and so hot.. i cannot sleep.. then i cancel my 2nd nite.. food ok..

Good clean hotel next to great shopping mall with cinema. However, the area it is in is very industrial.

Good clean hotel next to great shopping mall with cinema. However, the area it is in is very industrial.

Okay stay. No complaints. Friendly staff, good buffet breakfast, clean room, good wifi. Except for the mall next to the hotel with several eateries, not much to do or see in the area. Need a car or taxi to travel to othe parts of Surabaya.

Okay stay. No complaints. Friendly staff, good buffet breakfast, clean room, good wifi. Except for the mall next to the hotel with several eateries, not much to do or see in the area. Need a car or taxi to travel to othe parts of Surabaya.

5 star experience at affordable price. Room was clean and service was exceptional. The staff at the reception were very friendly and efficient.

5 star experience at affordable price. Room was clean and service was exceptional. The staff at the reception were very friendly and efficient.

I had been stay in FaveRungkut for several time. Everyone that works there is always friendly & helpful.. what a excellent service. Thank you.

I had been stay in FaveRungkut for several time. Everyone that works there is always friendly & helpful.. what a excellent service. Thank you.

Breakfast was fantastic, the service was ok.. They didn't have blankets or bedsheets.. Then they stopped answering the call.. Other wise room service wad good overall service was good..

Breakfast was fantastic, the service was ok.. They didn't have blankets or bedsheets.. Then they stopped answering the call.. Other wise room service wad good overall service was good..

Pros: Great, English speaking staff. Reggie was the best. The mall is right in front of it. Plenty of food options in the mall 20 minutes away from the airport Cons: Wi-Fi worked great until about 6pm. Then it became very spotty. This hotel exceeded my expectations. Not only were the room rates inexpensive, but the staff was a welcome surprise. Reggie was great. He spoke great English and was able to answer all of our questions and help track down our tablet that we had left at a previous hotel. We were in room 1211. The room was small, but comfortable. I loved that it was clean. The bed was small, but comfortable. They have a safe in the room. Since this is a budget hotel, they didn’t have many toiletries, but don’t let that deter you. They do sell them, but there’s also a mall walking distance from the hotel. They had hot water and a great AC. The AC only works while your room key is inserted in the slot, so if you’re out of your room, the room will be hot. The extras: The pool is nice. They don’t have lounge chairs due to space, but we still enjoyed it. They have good channels to include HBO They have water dispensers by the elevators. We did order fish and chips from room service. They weren’t excellent or as cheap, but to us the convenience of it was worth the sticker price. Tips: Beware of taxis with meters. They took us on an hour journey to get to this hotel while it should have taken 20 minutes. I suggest mapping your route and using a translator app.

Pros: Great, English speaking staff. Reggie was the best. The mall is right in front of it. Plenty of food options in the mall 20 minutes away from the airport Cons: Wi-Fi worked great until about 6pm. Then it became very spotty. This hotel exceeded my expectations. Not only were the room rates inexpensive, but the staff was a welcome surprise. Reggie was great. He spoke great English and was able to answer all of our questions and help track down our tablet that we had left at a previous hotel. We were in room 1211. The room was small, but comfortable. I loved that it was clean. The bed was small, but comfortable. They have a safe in the room. Since this is a budget hotel, they didn’t have many toiletries, but don’t let that deter you. They do sell them, but there’s also a mall walking distance from the hotel. They had hot water and a great AC. The AC only works while your room key is inserted in the slot, so if you’re out of your room, the room will be hot. The extras: The pool is nice. They don’t have lounge chairs due to space, but we still enjoyed it. They have good channels to include HBO They have water dispensers by the elevators. We did order fish and chips from room service. They weren’t excellent or as cheap, but to us the convenience of it was worth the sticker price. Tips: Beware of taxis with meters. They took us on an hour journey to get to this hotel while it should have taken 20 minutes. I suggest mapping your route and using a translator app.

Nice hotel .. all staff helpfull n near transmat supermarket..

A boutique hotel with limited supply of necessary but great location for food n other culinary .

A boutique hotel with limited supply of necessary but great location for food n other culinary .

The place was nice and clean. We stayed in this place to just sleep over night before the flight.

The place was nice and clean. We stayed in this place to just sleep over night before the flight.

Nice place to stay n near transmat... Pool so nice to o even small

Nice place to stay n near transmat... Pool so nice to o even small

Nice hotel, clean, comfortable bed, poor Wifi in the room, had to use in the lobby.

Nice hotel, clean, comfortable bed, poor Wifi in the room, had to use in the lobby.