Everything good

Everything good

Steep climb no elevator nor courtesy transport. It was very difficult for one slightly handicapped person in our group. Restaurant service was horrible. Had to call staff the clear table each time. One breakfast staff server asked "if handicapped, why even come here?". Unbelievably rude when asking if we could use his breakfast coupon to take some bread to his room for him. We will stick with Paradee Resort from now on.

Steep climb no elevator nor courtesy transport. It was very difficult for one slightly handicapped person in our group. Restaurant service was horrible. Had to call staff the clear table each time. One breakfast staff server asked "if handicapped, why even come here?". Unbelievably rude when asking if we could use his breakfast coupon to take some bread to his room for him. We will stick with Paradee Resort from now on.

Rooms great but access not so good Infrastructure limited but overall nice couple of days

Rooms great but access not so good Infrastructure limited but overall nice couple of days

This is not a Resort, why call this place a resort when it’s more like a hotel/backpackers place. I can say one thing positive, the room it self was delicate but from there to the rest it was low class. I had booked 2 nights but left after one night.

This is not a Resort, why call this place a resort when it’s more like a hotel/backpackers place. I can say one thing positive, the room it self was delicate but from there to the rest it was low class. I had booked 2 nights but left after one night.

To many steps at hotel for older people

To many steps at hotel for older people

Rooms are a bit back of the property, the room we had was very nice. Very clean. The reception is about a 20meter walk to the beach. The beach is amazing. There are a few bars close and places to eat. You can go a bit further and find a lot more as well. Water is so clear and was so nice to swim and look at the surroundings. Would highly recommend this place to anyone who wants to travel to koh samet

Rooms are a bit back of the property, the room we had was very nice. Very clean. The reception is about a 20meter walk to the beach. The beach is amazing. There are a few bars close and places to eat. You can go a bit further and find a lot more as well. Water is so clear and was so nice to swim and look at the surroundings. Would highly recommend this place to anyone who wants to travel to koh samet

Very nice Hotel but no elevators and a very long steep walk to rooms

Very nice Hotel but no elevators and a very long steep walk to rooms

The staff never ever reply to messages sent to them through Expedia Gold. This caused me many problems. Some of my clothes 'disappeared' m. They tried to bill me for peanuts on my checkout even though I'm allergic to them. I rarely review hotels but am an Expedia Gold account holder and travel a lot. Don't let phoris deceive you. You're a fool if you book here. Their customer service is awful. Come on Manager... stop hiding. Awful place.

The staff never ever reply to messages sent to them through Expedia Gold. This caused me many problems. Some of my clothes 'disappeared' m. They tried to bill me for peanuts on my checkout even though I'm allergic to them. I rarely review hotels but am an Expedia Gold account holder and travel a lot. Don't let phoris deceive you. You're a fool if you book here. Their customer service is awful. Come on Manager... stop hiding. Awful place.

Beautiful hotel. Internet was good. Shower kept changing temperature and the water pressure wasn't great. Breakfast was a nightmare. We considered ourselves lucky to get any European food at all. Plenty of Thai food was available but fruits would disappear immediately and would not be replenished. The place was overrun by Chinese and that was the reason for the empty breakfast trays. No sun loungers even though there was beach access. Location was great, plenty of restaurants around.

Beautiful hotel. Internet was good. Shower kept changing temperature and the water pressure wasn't great. Breakfast was a nightmare. We considered ourselves lucky to get any European food at all. Plenty of Thai food was available but fruits would disappear immediately and would not be replenished. The place was overrun by Chinese and that was the reason for the empty breakfast trays. No sun loungers even though there was beach access. Location was great, plenty of restaurants around.

Good location Rooms were modern and great shower bit of a walk to the room but not too bad. More difficult when you’ve had a few to drink 😂 shame about all the rude Russians and Chinese but that’s not the hotels fault

Good location Rooms were modern and great shower bit of a walk to the room but not too bad. More difficult when you’ve had a few to drink 😂 shame about all the rude Russians and Chinese but that’s not the hotels fault

top class hotel.

top class hotel.

Checked in about 12 noon, had to wait until 2PM to get my room. Long hike Up Hill to get to my room. The room had a view of the water treatment system. Smoke detector still hade the construction yellow "Remove before Use" safety cover installed, proving that it had never been tested. No beach towels in room, I had to go to the front desk to request one, front desk said for me to go to housekeeping, Housekeeping was closed, I asked a maid she said for me to go to the front desk, got a bell boy to get me one. When the maid cleaned they made the bed but did not wash the coffee cups, or replace the coffee/cream/sager or wipe counter tops or sweep floors. Rooms are just boxes with some curves nothing special. I will find a better place next time with better customer service.

Checked in about 12 noon, had to wait until 2PM to get my room. Long hike Up Hill to get to my room. The room had a view of the water treatment system. Smoke detector still hade the construction yellow "Remove before Use" safety cover installed, proving that it had never been tested. No beach towels in room, I had to go to the front desk to request one, front desk said for me to go to housekeeping, Housekeeping was closed, I asked a maid she said for me to go to the front desk, got a bell boy to get me one. When the maid cleaned they made the bed but did not wash the coffee cups, or replace the coffee/cream/sager or wipe counter tops or sweep floors. Rooms are just boxes with some curves nothing special. I will find a better place next time with better customer service.

Great hotel. A bit too many steps for the higher floors but the nice rooms make the climb worth it. I loved the restaurant and the breakfast was amazing. The wifi was problematic though and it's my only complaint. Staff was nice enough to help me with a cut I got getting off the speed boat when I accidentally touched the blades. Overall a very good stay.

Great hotel. A bit too many steps for the higher floors but the nice rooms make the climb worth it. I loved the restaurant and the breakfast was amazing. The wifi was problematic though and it's my only complaint. Staff was nice enough to help me with a cut I got getting off the speed boat when I accidentally touched the blades. Overall a very good stay.

An excellent location next to the beach with spacious and clean rooms. Staff were very friendly and helpful too. Only a short walk to the main restaurant/nightlife.

An excellent location next to the beach with spacious and clean rooms. Staff were very friendly and helpful too. Only a short walk to the main restaurant/nightlife.

A lovely hotel conveniently placed just outside the madness of Sai Keaw. Staff really friendly. Room immaculate. Great food. Fantastic beach. Only downside it's a little expensive for food and drink. Would definitely stay again.

A lovely hotel conveniently placed just outside the madness of Sai Keaw. Staff really friendly. Room immaculate. Great food. Fantastic beach. Only downside it's a little expensive for food and drink. Would definitely stay again.

Great location right on one of the most beautiful beach. Nice and attentive staffs. Very nice food and promp service. Poor maintainance in the bathroom ( molds, cracks, rainshower not working, some old towels) But in overall, a very nice hotel with excellent staffs. We will keep coming back.

Great location right on one of the most beautiful beach. Nice and attentive staffs. Very nice food and promp service. Poor maintainance in the bathroom ( molds, cracks, rainshower not working, some old towels) But in overall, a very nice hotel with excellent staffs. We will keep coming back.