I was pleased with just about everything excluding the bad service. I went to the bar at 10:40 and the bar tender wouldn’t serve me because she said she was closing at 11 and already started to check off on the drinks. If the bar closes at 11pm, customers should be served up to 10:59. The drinks weren’t cheap and I assume the hotel makes a lot of money from the bar, and so lost service there for me. I wouldn’t recommend the bar service to anyone. Also, there was only one roll of toilet paper which was unacceptable especially for cases of emergency.

I was pleased with just about everything excluding the bad service. I went to the bar at 10:40 and the bar tender wouldn’t serve me because she said she was closing at 11 and already started to check off on the drinks. If the bar closes at 11pm, customers should be served up to 10:59. The drinks weren’t cheap and I assume the hotel makes a lot of money from the bar, and so lost service there for me. I wouldn’t recommend the bar service to anyone. Also, there was only one roll of toilet paper which was unacceptable especially for cases of emergency.

Easy access to malls and other city events.

Everything

When I arrived to the hotel it was late in the evening and there was a stain on the bed sheets. I notified the front desk and was told that I need to come down stairs so that they could assign me a new room. My new room was about 3 doors down from the room that I was orginally assigned. I had to gather my things to go downstairs to get the key to go back to the same floor for the new room. There were about 3 employess at the desk once I got down there. Once I got into the new room there was hair on the bathroom floor and the towels. The staff that I spoke with on the phone about my concerns was rude.

Excellent location for a quick Doral shopping trip. Easy access to malls and restaurants. Hotel staff were super friendly and always willing to assist.

Excellent location

Shuttle guy was awesome 👍

Excellent

Good service

Best customer service

Best customer service

All ok

A beautiful, peaceful and wonderful hotel

A beautiful, peaceful and wonderful hotel

it was high end , excellent staff ,near shopping area and affordable

it was high end , excellent staff ,near shopping area and affordable

Property is located around warehouses area. Stay on third floor with a couple of dogs barking all night long. Room cleaning didn’t show up. I had to pick up my own fresh towels at the front desk. Restaurant personal in the adternoon east present for a glass of ice, etc.

Property is located around warehouses area. Stay on third floor with a couple of dogs barking all night long. Room cleaning didn’t show up. I had to pick up my own fresh towels at the front desk. Restaurant personal in the adternoon east present for a glass of ice, etc.

Clean, comfortable, friendly staff

Clean, comfortable, friendly staff

Love the easy of check-in and check-out. Close proximity to International Mall and Dolphin Mall.

No hot water in shower. Toilet was not working properly.

Love the easy of check-in and check-out. Close proximity to International Mall and Dolphin Mall.

No hot water in shower. Toilet was not working properly.

Great location, nice property

Stayed 6 days, great location and amazing staff. Highly recommend.

Great location, nice property

Stayed 6 days, great location and amazing staff. Highly recommend.

Great value for money. Quiet and restful noght

My stay was "ok". I found the check-in process to be substandard. I was asked for for my name, ID, credit card. I was given my key with my room number. Checkout time, amenities, direction to elevators, etc was not given. I am not from Miami, so if you are a non local, except the vague basics of many ppl that I have encountered in Miami. No smiles, very little hospitality. I didn't even get a cookie during my 3 day stay ..lol! I wasn't offered one and when I thought about it, at checkout...they are out! I paid $19 for a margarita that I poured down the toilet. The bed and pillows are uncomfortable for me. All of the pillows were soft, Instead of having different firmness, which I am used to. The plus...the hotel was clean, the location was good. I would stay here again just based on cleanliness and location of where I needed to be. I would just "remember that Im in unfriendly Miami" and bring a pillow!

My stay was "ok". I found the check-in process to be substandard. I was asked for for my name, ID, credit card. I was given my key with my room number. Checkout time, amenities, direction to elevators, etc was not given. I am not from Miami, so if you are a non local, except the vague basics of many ppl that I have encountered in Miami. No smiles, very little hospitality. I didn't even get a cookie during my 3 day stay ..lol! I wasn't offered one and when I thought about it, at checkout...they are out! I paid $19 for a margarita that I poured down the toilet. The bed and pillows are uncomfortable for me. All of the pillows were soft, Instead of having different firmness, which I am used to. The plus...the hotel was clean, the location was good. I would stay here again just based on cleanliness and location of where I needed to be. I would just "remember that Im in unfriendly Miami" and bring a pillow!