Great location

Great location

Great stay at this new hotel. Good food and lots of activities for kids. However, the rooms offer absolutely zero sound proof. You can hear everything from adjacent rooms. This is very frustrating when you have noisy neighbours. So bring earplugs if you want to sleep at night.

Great stay at this new hotel. Good food and lots of activities for kids. However, the rooms offer absolutely zero sound proof. You can hear everything from adjacent rooms. This is very frustrating when you have noisy neighbours. So bring earplugs if you want to sleep at night.

Clean room, good size, very friendly staff. Good food. Well located. Perfect stay for us.

It is a fantastic family friendly resort with easy beach access and ample restaurants, shops, & massage and beauty saloons. Our room was spacious and allowed our kids to have their own space in the attached kids suite.

It is a fantastic family friendly resort with easy beach access and ample restaurants, shops, & massage and beauty saloons. Our room was spacious and allowed our kids to have their own space in the attached kids suite.

Clean room, good size, very friendly staff. Good food. Well located. Perfect stay for us.

We immediately felt that our room the property were first rate. Small room but smartly designed. What was strange was our room was made up everyday, but common things weren't cleaned- eg. the toilet, and our coffee table that we spilled takeout food on. (We left a tip for the cleaner everyday... it's obvious to us the toilet needed cleaning as did our greasy coffee table on multiple days.) Check-in counter was great, as were all staff on property. But points off for not actually "cleaning" our room. That's actually what we remember as we reflect on our time @HI.

We immediately felt that our room the property were first rate. Small room but smartly designed. What was strange was our room was made up everyday, but common things weren't cleaned- eg. the toilet, and our coffee table that we spilled takeout food on. (We left a tip for the cleaner everyday... it's obvious to us the toilet needed cleaning as did our greasy coffee table on multiple days.) Check-in counter was great, as were all staff on property. But points off for not actually "cleaning" our room. That's actually what we remember as we reflect on our time @HI.

Excellent

Excellent

We had a great time with young children.

Kids would love this place

Kids would love this place

We had a great time with young children.

Everything’s is 4 stars except foods. But there are lots of restaurants nearby. It s Very Good place for family with little kids.

Everything’s is 4 stars except foods. But there are lots of restaurants nearby. It s Very Good place for family with little kids.

We just stayed here for one night after traveling for about 24 hours (with 3 kids) to get to Thailand from the United States. This property was perfect to have as a “landing pad” to rest and recuperate for the night. The pool was refreshing and fun, my kids loved the mango and banana shakes at the pool bar, we really loved the location, as well as the very quiet and dark room to get a great night’s sleep in. And the breakfast… wow! Exceptional! We will definitely stay here again for any family trips we do to Koh Samui. Great stay!

We just stayed here for one night after traveling for about 24 hours (with 3 kids) to get to Thailand from the United States. This property was perfect to have as a “landing pad” to rest and recuperate for the night. The pool was refreshing and fun, my kids loved the mango and banana shakes at the pool bar, we really loved the location, as well as the very quiet and dark room to get a great night’s sleep in. And the breakfast… wow! Exceptional! We will definitely stay here again for any family trips we do to Koh Samui. Great stay!

At a convenient location with eateries and marts nearby. Staff generally are helpful, polite and kind. Would like to compliment on the front desk staff named Bell and the restaurant staff named Pao for their good service and helpfulness during our stay. Thank you.

At a convenient location with eateries and marts nearby. Staff generally are helpful, polite and kind. Would like to compliment on the front desk staff named Bell and the restaurant staff named Pao for their good service and helpfulness during our stay. Thank you.

Great location however pool bar needs extra staff when busy,

Great location however pool bar needs extra staff when busy,

The room was great and we had a wonderful time (a week). The pool was very nice. Very rich breakfast. The room is always perfectly cleaned, except for the balcony which is forgoten by the cleanladies for some reason. We got the room early which was great. However, the late checkout that we asked for was overpriced. They charged us half a night for a few hours late check out. But more annoying is that they charged us for the current rate instead of the rate we initially booked, which was almost twice higher. We eventually ended paying for almost an extra full night for just a few hours late checkout. Sour ending to an otherwise wonderful stay.

The room was great and we had a wonderful time (a week). The pool was very nice. Very rich breakfast. The room is always perfectly cleaned, except for the balcony which is forgoten by the cleanladies for some reason. We got the room early which was great. However, the late checkout that we asked for was overpriced. They charged us half a night for a few hours late check out. But more annoying is that they charged us for the current rate instead of the rate we initially booked, which was almost twice higher. We eventually ended paying for almost an extra full night for just a few hours late checkout. Sour ending to an otherwise wonderful stay.

The kids water park seating area was constantly filthy. No one man’s the area, there is only 7 sun loungers so gets busy and dirty as they serve food here too. English is poor at the hotel with all the staff including reception. The pool bar was extremely crowded at times. King kids suites were amazing. Seperate room and bunks for children . Perfect. Great amount of space and lovely balcony overlooking play area. Breakfast was ample and something for everyone, shame the juices were not fresh. Food in the restaurant for lunch was delicious and two kids eat free with an adult course. No vegetarian items on the menu to take advantage of this offer. The kids club was huge and clean with a soft play area and lots of space however it lacked a sense of security. Children over the age of 5 could open the doors and just leave if they wanted without parents as noone constantly manning reception and doors are not secure. You could drop children without staff even noticing. This could be a disaster waiting to happen if not rectified soon. The swimming pool was good, crowded at peak times. Beach - awful corse sand/stones, not soft sand and jellyfish in sea. Also a smell of gas and lots of boats. Location - amazing. Night market few times a week outside perfect for street local food and lots of restaurants on the walking street close by - easy access from the back of the hotel. All in all an excellent hotel got children! Please just sort the kids club security out!

The kids water park seating area was constantly filthy. No one man’s the area, there is only 7 sun loungers so gets busy and dirty as they serve food here too. English is poor at the hotel with all the staff including reception. The pool bar was extremely crowded at times. King kids suites were amazing. Seperate room and bunks for children . Perfect. Great amount of space and lovely balcony overlooking play area. Breakfast was ample and something for everyone, shame the juices were not fresh. Food in the restaurant for lunch was delicious and two kids eat free with an adult course. No vegetarian items on the menu to take advantage of this offer. The kids club was huge and clean with a soft play area and lots of space however it lacked a sense of security. Children over the age of 5 could open the doors and just leave if they wanted without parents as noone constantly manning reception and doors are not secure. You could drop children without staff even noticing. This could be a disaster waiting to happen if not rectified soon. The swimming pool was good, crowded at peak times. Beach - awful corse sand/stones, not soft sand and jellyfish in sea. Also a smell of gas and lots of boats. Location - amazing. Night market few times a week outside perfect for street local food and lots of restaurants on the walking street close by - easy access from the back of the hotel. All in all an excellent hotel got children! Please just sort the kids club security out!

Awesome place !!! First class facility and staff!

Awesome place !!! First class facility and staff!

Fantastic stay at the Holiday Inn ! Family rooms were great . Spotlessly clean everywhere ! Friendly and helpful staff. Breakfast options superb . Beautiful location right on the beach and lots of choices for eateries. My only one negative , not enough room around the pool so limited amount of sunbeds!

Fantastic stay at the Holiday Inn ! Family rooms were great . Spotlessly clean everywhere ! Friendly and helpful staff. Breakfast options superb . Beautiful location right on the beach and lots of choices for eateries. My only one negative , not enough room around the pool so limited amount of sunbeds!