Good value in a good location

Good value in a good location

The bed was uncomfortable, they don’t let you leave luggage early or keep after stay, the walls are paper thin, I was awaken in the middle of the night by someone cooking.

The bed was uncomfortable, they don’t let you leave luggage early or keep after stay, the walls are paper thin, I was awaken in the middle of the night by someone cooking.

very nice and clean very quiet very good location in Brighton the bed was comfortable the shower was very decent. Going back again soon

very nice and clean very quiet very good location in Brighton the bed was comfortable the shower was very decent. Going back again soon

Good for what it is, a cheaper option close to the beach.

Good for what it is, a cheaper option close to the beach.

Just lovely. So close to the sea. Beautiful and clean. Truly adorable place. Kind proprietors. Would always return here.

Just lovely. So close to the sea. Beautiful and clean. Truly adorable place. Kind proprietors. Would always return here.

Excellent service from the team at Relax Inn.

Excellent service from the team at Relax Inn.

At 11pm a drunk skinhead tried to get into my room. He was trying all locks on the first floor. I opened my door and told him to clear off. He just stared at me in a drunken stupor. A young guy had let him into the hotel, so the security was bad. This young guy then tried to get the drunk away. I called the number and the lady from the hotel (who wasn't onsite) said she said he was from the hotel next door and had made a mistake. Overall it's dangerous not to have a member of staff onsite at night. And... for lone female travellers - avoid.

At 11pm a drunk skinhead tried to get into my room. He was trying all locks on the first floor. I opened my door and told him to clear off. He just stared at me in a drunken stupor. A young guy had let him into the hotel, so the security was bad. This young guy then tried to get the drunk away. I called the number and the lady from the hotel (who wasn't onsite) said she said he was from the hotel next door and had made a mistake. Overall it's dangerous not to have a member of staff onsite at night. And... for lone female travellers - avoid.

Fabulous customer service and a clean and lovely room.

Fabulous customer service and a clean and lovely room.

Liked the location. Could do with a lamp in the room

Liked the location. Could do with a lamp in the room

I stay here with amazing. I would highly recommend it. Everyone was super nice and our room was amazing. Super close to the pier

I stay here with amazing. I would highly recommend it. Everyone was super nice and our room was amazing. Super close to the pier

Very welcoming and friendly when i arrived. The property ticked all the boxes i needed for my stay (for the marathon), room and bathroom were great and very friendly staff, thankyou.

Very welcoming and friendly when i arrived. The property ticked all the boxes i needed for my stay (for the marathon), room and bathroom were great and very friendly staff, thankyou.

Only for the fact that the staff were so helpful and caring.... I was going to ask for a large refund on what i paid, i couldn't request an upgrade because i was in one of the best rooms already, a double with ensuite. On arrival i was excitedly asked did i know the room rate and could i pay immediately £199 per night, i was booked for 2 nights. The room was Woeful, it's the saddest and most tired room i have ever stayed in, small, cramped with what looked a 2nd hand bed from a charity shop, the bedding looked liked it had not been ironed and dressed with a couple of 12" cushions to give it that luxurious feel that in itself was a joke, the tv did not have a signal and just buffered and crackled, the kettle could not be filled with the basin tap because it was a standard kitchen kettle and too big, there wasn't a plug for the wash basin and although there were cup/glass holders over the basin they didn't have any in them ....The shelf was hilarious , it is an off cut of skirting board turned upside down and so badly fitted that everything falls of it ... And finally the towels gave me exfoliation i hadn't expected with 2 of them having holes as big as golf balls in them ! ! I think if i'd been homeless in the middle of January and offered a place here for the night Free, i would have found reasons to complain and then to top it off ...no breakfast ! ! I'm sorry i didn't upload any pics ... But i think i've painted a good picture here. Relax Inn sort it out ! !

Only for the fact that the staff were so helpful and caring.... I was going to ask for a large refund on what i paid, i couldn't request an upgrade because i was in one of the best rooms already, a double with ensuite. On arrival i was excitedly asked did i know the room rate and could i pay immediately £199 per night, i was booked for 2 nights. The room was Woeful, it's the saddest and most tired room i have ever stayed in, small, cramped with what looked a 2nd hand bed from a charity shop, the bedding looked liked it had not been ironed and dressed with a couple of 12" cushions to give it that luxurious feel that in itself was a joke, the tv did not have a signal and just buffered and crackled, the kettle could not be filled with the basin tap because it was a standard kitchen kettle and too big, there wasn't a plug for the wash basin and although there were cup/glass holders over the basin they didn't have any in them ....The shelf was hilarious , it is an off cut of skirting board turned upside down and so badly fitted that everything falls of it ... And finally the towels gave me exfoliation i hadn't expected with 2 of them having holes as big as golf balls in them ! ! I think if i'd been homeless in the middle of January and offered a place here for the night Free, i would have found reasons to complain and then to top it off ...no breakfast ! ! I'm sorry i didn't upload any pics ... But i think i've painted a good picture here. Relax Inn sort it out ! !

Central to everything.

Central to everything.

Your marketing stated that breakfast was free, in fact there was no breakfast as they do not cater for it, The reservation was booked with this in mind no reduction in price was offered

Your marketing stated that breakfast was free, in fact there was no breakfast as they do not cater for it, The reservation was booked with this in mind no reduction in price was offered

Room and services were excellent. Shower could have been some what better.

Room and services were excellent. Shower could have been some what better.

Ocean view room!

Ocean view room!