Second stay there. They’ve expanded since 10 years ago. Same great suites, staff, location and breakfast

Second stay there. They’ve expanded since 10 years ago. Same great suites, staff, location and breakfast

Lovely charming hotel conveniently located near the old bridge to the old town. The staff were really friendly and extremely helpful. Would definitely stay again!

Lovely charming hotel conveniently located near the old bridge to the old town. The staff were really friendly and extremely helpful. Would definitely stay again!

Great stay, thank you.

Great stay, thank you.

We had a lovely stay at this beautiful hotel. Staff was very welcoming, nice and the service was great.

We stayed 2 adults and one child at 12 in one of the suites. When we booked it we found it pricy and when we checked out we got an extra surprise - we had to pay 95 euro extra per night because our son slept in the couch which was categorized as an extra bed even though the couch was part of the room. The pictures of the garden and hot tub that is shown on hotels.com is misguiding. The garden have not been maintained for at long time and the garden furnitures are dirty and not maintained either. We chose the hotel because we wanted to be able to sit outside and enjoy the weather but it was only possible in front of the hotel next to a very busy road with a lot of traffic noise. We definitely won’t stay there again.

We stayed 2 adults and one child at 12 in one of the suites. When we booked it we found it pricy and when we checked out we got an extra surprise - we had to pay 95 euro extra per night because our son slept in the couch which was categorized as an extra bed even though the couch was part of the room. The pictures of the garden and hot tub that is shown on hotels.com is misguiding. The garden have not been maintained for at long time and the garden furnitures are dirty and not maintained either. We chose the hotel because we wanted to be able to sit outside and enjoy the weather but it was only possible in front of the hotel next to a very busy road with a lot of traffic noise. We definitely won’t stay there again.

We had a lovely stay at this beautiful hotel. Staff was very welcoming, nice and the service was great.

The hotel is not cheap, located good,promising parking but leading you to park in a public car park The rooms look good in pictures but in an uncomfortable reality, the heating did not work .and nobody explain to us how to operate it, simply not worth the money.

The hotel is not cheap, located good,promising parking but leading you to park in a public car park The rooms look good in pictures but in an uncomfortable reality, the heating did not work .and nobody explain to us how to operate it, simply not worth the money.

I liked everything in that property , fm the warm welcome of the staff , to the wonderful geographical situation , to the marvelous decoration . would recommend strongly for unforgettable memories in Heidelberg

I liked everything in that property , fm the warm welcome of the staff , to the wonderful geographical situation , to the marvelous decoration . would recommend strongly for unforgettable memories in Heidelberg

Great stay with perfect location and best view

Great stay with perfect location and best view

The staff was very professional and friendly. We would love to visit this wonderful boutique hotel in the future - hopefully, for a longer stay this time. My only recommendation would be regarding the parking. To the staff: Thanks so much for everything!

The staff was very professional and friendly. We would love to visit this wonderful boutique hotel in the future - hopefully, for a longer stay this time. My only recommendation would be regarding the parking. To the staff: Thanks so much for everything!

Location and staffs are the best! Only 3 mins walk to the old town . We all impressed!

Location and staffs are the best! Only 3 mins walk to the old town . We all impressed!

The location is fantastic and by far the best thing about the hotel. You’re 5 mins into the old town and the views from the hotel across to the Schloss, the river and the old town are breathtaking. The decor and the style of the hotel is also very on point. The room was very clean and spacious. However there is a lot wrong with this hotel. We felt the hotel is trying to be something it isn’t. This hotel is charging 5* prices but doesn’t have the facilities not the staff to back this up. 1) There wasn’t any parking on site when we arrived and the gentlemen who hung around waiting for us to get our belongings together was the most unprofessional I’ve EVER come across. We are certainly not prude, and perhaps it was the casual way we were dressed but you certainly don’t expect an employee of a hotel like this to start using the F word whilst having a conversation with you! BIG NO 2) We weren’t advised there was a Spa or a Hot Tub/Sunbathing area outside when we checked in so we went looking for them on the second day and we were followed around and made to feel very uncomfortable like we were doing something wrong. 3) Breakfast is overpriced at €25. Our advice is save your money and buy from the old town. The only warm option on the menu is ‘eggs’ and when my poached eggs arrived they were so overcooked. 4) The spa is private (tiny) so was booked up and the outside hot tub area is difficult to find, unorganised and a little scruffy. We wouldn’t go back.

The location is fantastic and by far the best thing about the hotel. You’re 5 mins into the old town and the views from the hotel across to the Schloss, the river and the old town are breathtaking. The decor and the style of the hotel is also very on point. The room was very clean and spacious. However there is a lot wrong with this hotel. We felt the hotel is trying to be something it isn’t. This hotel is charging 5* prices but doesn’t have the facilities not the staff to back this up. 1) There wasn’t any parking on site when we arrived and the gentlemen who hung around waiting for us to get our belongings together was the most unprofessional I’ve EVER come across. We are certainly not prude, and perhaps it was the casual way we were dressed but you certainly don’t expect an employee of a hotel like this to start using the F word whilst having a conversation with you! BIG NO 2) We weren’t advised there was a Spa or a Hot Tub/Sunbathing area outside when we checked in so we went looking for them on the second day and we were followed around and made to feel very uncomfortable like we were doing something wrong. 3) Breakfast is overpriced at €25. Our advice is save your money and buy from the old town. The only warm option on the menu is ‘eggs’ and when my poached eggs arrived they were so overcooked. 4) The spa is private (tiny) so was booked up and the outside hot tub area is difficult to find, unorganised and a little scruffy. We wouldn’t go back.

Our room was dirty. We had a cockroach on the bed. And a large spider web was hanging over the bed. Room lacked privacy and comfort. We were very disappointed and canceled our stay to move to another hotel

Our room was dirty. We had a cockroach on the bed. And a large spider web was hanging over the bed. Room lacked privacy and comfort. We were very disappointed and canceled our stay to move to another hotel

Lovely, comfortable hotel with everything we needed, with excellent location and view.

Lovely, comfortable hotel with everything we needed, with excellent location and view.

Amazing view and perfect location , near by the old city center and restaurants

Amazing view and perfect location , near by the old city center and restaurants

Great place. Just cross the bridge, you arrive the sightseeing spots.

Great place. Just cross the bridge, you arrive the sightseeing spots.

Delightful & charming boutique hotel, top-notch staff and perfect location! We will definitely return, and are already looking forward to our next visit.

Delightful & charming boutique hotel, top-notch staff and perfect location! We will definitely return, and are already looking forward to our next visit.