Thumbs up

Thumbs up

Everything was good except the shower. Very poor water pressure, massive leak from very small shower head, floor of shower cracked open, water gets in the bathroom floor

Everything was good except the shower. Very poor water pressure, massive leak from very small shower head, floor of shower cracked open, water gets in the bathroom floor

The beds weren't as comfortable as I would have liked and the pool needed attention but overall, the stay was nice and I would book here again.

The beds weren't as comfortable as I would have liked and the pool needed attention but overall, the stay was nice and I would book here again.

Booked this hotel specifically for the indoor pool. Got there and checked in, was told the pool had been closed until the next day. My 5 year old was not happy, especially after needing to swim out some energy after being in the vehicle so long. In the room was clean, but the air was not working properly it was hot outside and the room would not cool, the window unit air conditioner fan kept kicking on and off. Asked if any other rooms were available and the front staff man said they were completely booked. Tv was not working and no instructions so the man had to come to the room; the hdmi cord to the tv had been unplugged from previous guest attaching gaming system. Also, this hotel only gives three towels and wash rags; a different guest was complaining about how hard it was to get clean towels.

Booked this hotel specifically for the indoor pool. Got there and checked in, was told the pool had been closed until the next day. My 5 year old was not happy, especially after needing to swim out some energy after being in the vehicle so long. In the room was clean, but the air was not working properly it was hot outside and the room would not cool, the window unit air conditioner fan kept kicking on and off. Asked if any other rooms were available and the front staff man said they were completely booked. Tv was not working and no instructions so the man had to come to the room; the hdmi cord to the tv had been unplugged from previous guest attaching gaming system. Also, this hotel only gives three towels and wash rags; a different guest was complaining about how hard it was to get clean towels.

The front desk staff was very unfriendly, rude and not helpful at all. The hotel itself was clean as was the property. The cleaning crew were pleasant. Even after asking for our room to be cleaned the front desk didn’t inform cleaning so we didn’t have clean towels for 2 of our 4 days.

The front desk staff was very unfriendly, rude and not helpful at all. The hotel itself was clean as was the property. The cleaning crew were pleasant. Even after asking for our room to be cleaned the front desk didn’t inform cleaning so we didn’t have clean towels for 2 of our 4 days.

Terrible! I don't usually write reviews. The front desk refused an early check in. So we waiting 3 hours to check in after driving 7 hours with 2 young children and our dogs. The front desk ran my card and then asked if my dogs were over 50 lbs. I said yes that they were under 65 lbs. They then refused to give me a room. Even though the online policy says dogs under 75lbs are welcome! This hotel does not follow that policy!! Needless to say now we are driving another 7 hours after wasting 3 just to be turned away! Absolutely ridiculous!!

Terrible! I don't usually write reviews. The front desk refused an early check in. So we waiting 3 hours to check in after driving 7 hours with 2 young children and our dogs. The front desk ran my card and then asked if my dogs were over 50 lbs. I said yes that they were under 65 lbs. They then refused to give me a room. Even though the online policy says dogs under 75lbs are welcome! This hotel does not follow that policy!! Needless to say now we are driving another 7 hours after wasting 3 just to be turned away! Absolutely ridiculous!!

Because we stayed a week, room not clean and trash and dirty towels had to be placed outside room.

Because we stayed a week, room not clean and trash and dirty towels had to be placed outside room.

Pleasant stay and great staff

Pleasant stay and great staff

Was on vacation with my kids, and one unfortunately ended up throwing up on the covers. I went down stairs to ask for extra towels and covers so she could lay down in a clean space free of vomit. I was told they didn’t have anything extra or anything for me to clean the vomit up due to house keeping being gone. No resolution was provided. I was told I needed to wait until 7am the next morning (it was around 5:30pm when this happened) to get my stuff replaced. I was expected to stay with my kids in a room full of vomit. I then called customer service number and they contacted the property directly. Only resolution was an extra cover with no duvet which was not dry all the way. We ended up leaving the next morning. I would not recommend this place if you are traveling with kids and especially if you don’t do well with rude workers

Was on vacation with my kids, and one unfortunately ended up throwing up on the covers. I went down stairs to ask for extra towels and covers so she could lay down in a clean space free of vomit. I was told they didn’t have anything extra or anything for me to clean the vomit up due to house keeping being gone. No resolution was provided. I was told I needed to wait until 7am the next morning (it was around 5:30pm when this happened) to get my stuff replaced. I was expected to stay with my kids in a room full of vomit. I then called customer service number and they contacted the property directly. Only resolution was an extra cover with no duvet which was not dry all the way. We ended up leaving the next morning. I would not recommend this place if you are traveling with kids and especially if you don’t do well with rude workers

Room was clean and comfortable.

Room was clean and comfortable.

Very nice and clean

Very nice and clean

Nice hotel

Nice hotel

DO NOT STAY HERE! Booked this for 2 nights for 5 people. When booking it said there was a couch. The plan was for two children to share a bed and a third child on the couch. Checked in, asked about a blanket for the couch to have the clerk tell me, we don't have couches. I say when we booked it, it said a couch, that's why I booked it. Then he changes his mind and said some rooms do have couches but they are big couches and that the hotel is pretty much full. Go check our room out and there's a chair no couch. There are only three towels. We reserved it giving the details it was for 5 people. When we asked for more towels we were told there arent anymore. Then given pool towels which are extremely rough. Tried out the indoor pool it was really really cold. The inside of the bathroom door appeared to have mold on it. Asked for towels again in the morning to be told there aren't any. Then a manager walked in heard part of the conversation, said there are no towels, then went looking and after a long time finally came back with a few extra towels. It was so much trouble just to get a towel for everyone. Would not recommend. Would give zero stars if it was an option.

DO NOT STAY HERE! Booked this for 2 nights for 5 people. When booking it said there was a couch. The plan was for two children to share a bed and a third child on the couch. Checked in, asked about a blanket for the couch to have the clerk tell me, we don't have couches. I say when we booked it, it said a couch, that's why I booked it. Then he changes his mind and said some rooms do have couches but they are big couches and that the hotel is pretty much full. Go check our room out and there's a chair no couch. There are only three towels. We reserved it giving the details it was for 5 people. When we asked for more towels we were told there arent anymore. Then given pool towels which are extremely rough. Tried out the indoor pool it was really really cold. The inside of the bathroom door appeared to have mold on it. Asked for towels again in the morning to be told there aren't any. Then a manager walked in heard part of the conversation, said there are no towels, then went looking and after a long time finally came back with a few extra towels. It was so much trouble just to get a towel for everyone. Would not recommend. Would give zero stars if it was an option.

Everything was good except the room smelled like smoke but yet it’s a smoke free facility. So i had to go buy spray since it wasn’t any other rooms available. The staff were friendly and nice

Everything was good except the room smelled like smoke but yet it’s a smoke free facility. So i had to go buy spray since it wasn’t any other rooms available. The staff were friendly and nice

We Had a Nice Stay But Lot of Noise We Went Ahead And Check Out Early But It’s A Great Place To Stay Nice Place To Enjoy

We Had a Nice Stay But Lot of Noise We Went Ahead And Check Out Early But It’s A Great Place To Stay Nice Place To Enjoy

Hotel was clean & quiet, but the room could use a little tlc.

Hotel was clean & quiet, but the room could use a little tlc.