We saw 5 to 6 rouches every day!...The cabinet above the stove was rouch infested and durty!

It was very difficult to get in touch with the property manager. The concierge was unable to, or did not assist. Only after contacting Expedia for them to contact the property on our behalf then we were able to get any assistance. However all in all, once Expedia contacted them, everything went well.

It was very difficult to get in touch with the property manager. The concierge was unable to, or did not assist. Only after contacting Expedia for them to contact the property on our behalf then we were able to get any assistance. However all in all, once Expedia contacted them, everything went well.

Do not book this place it’s dirty has cockroaches they don’t want to give me the refund I left early bugs was on my son’s pillow I told them and all they wanted to do is come and look around for the bugs the address does not match to the building

Do not book this place it’s dirty has cockroaches they don’t want to give me the refund I left early bugs was on my son’s pillow I told them and all they wanted to do is come and look around for the bugs the address does not match to the building

The 21 A apartment was in a good location, walking distance from everything and the pool had a beautiful view! However, upon arrival we were greeted with a dirty toilet filled with hair. On the 1st night cockroaches were spotted in the pool area and over the next few days, mini cockroaches were seen in the cupboard and on the floor of the apartment. For a group of 5, the place was set up for 4, the next day when the additional towel was received, the towel had a big hole. Both toilets did not fill at a point, but speeding thinking, we figured out the float was sticking. Each time the neighbour lit their stove we looked over at our stove because you could hear it so clearly from our apartment. Also, while knowing the check out time before booking, 10AM is too early. On a better note, the concierge was kind and allowed us to leave our bags in a room before check in and after check out, the room however could have been cleaned.

The 21 A apartment was in a good location, walking distance from everything and the pool had a beautiful view! However, upon arrival we were greeted with a dirty toilet filled with hair. On the 1st night cockroaches were spotted in the pool area and over the next few days, mini cockroaches were seen in the cupboard and on the floor of the apartment. For a group of 5, the place was set up for 4, the next day when the additional towel was received, the towel had a big hole. Both toilets did not fill at a point, but speeding thinking, we figured out the float was sticking. Each time the neighbour lit their stove we looked over at our stove because you could hear it so clearly from our apartment. Also, while knowing the check out time before booking, 10AM is too early. On a better note, the concierge was kind and allowed us to leave our bags in a room before check in and after check out, the room however could have been cleaned.

The worst place I’ve ever booked. When I arrived at the property the AC was leaking water over the TV underneath it, which was plugged into the extension cord into the outlet, I was scared to stay there, cause of this major hazard. I got no help from the security, but especially from the owner- shame on them, no communication and do not want to give me the money back, although I obviously did not stay there. Also, shame on Expedia for not doing anything for me and not giving me back my money, putting me in a risky situation. Do not ever book this place, I even called the police on them to record and report the hazard environment that I was charged for.

The worst place I’ve ever booked. When I arrived at the property the AC was leaking water over the TV underneath it, which was plugged into the extension cord into the outlet, I was scared to stay there, cause of this major hazard. I got no help from the security, but especially from the owner- shame on them, no communication and do not want to give me the money back, although I obviously did not stay there. Also, shame on Expedia for not doing anything for me and not giving me back my money, putting me in a risky situation. Do not ever book this place, I even called the police on them to record and report the hazard environment that I was charged for.

Great place to stay! Great building, neighborhood, staff! One of my favorite short-term apartment rentals in the city! Go for it!

Great place to stay! Great building, neighborhood, staff! One of my favorite short-term apartment rentals in the city! Go for it!

Door handles not working Gym has less equipment Smoke alarm going off (No lights stairwell, Wife slipped and fell). Quality of location going down

Door handles not working Gym has less equipment Smoke alarm going off (No lights stairwell, Wife slipped and fell). Quality of location going down

Location is great but the room was not clean properly and we had alot of small roaches in the room which was very disgusting..The last day when packing a roach was on my suitcase..

Location is great but the room was not clean properly and we had alot of small roaches in the room which was very disgusting..The last day when packing a roach was on my suitcase..

The apartment was nice, nothing special except the views. Staff not exceptionally welcoming. Just ok. Great value!!!!

The apartment was nice, nothing special except the views. Staff not exceptionally welcoming. Just ok. Great value!!!!

The apartment had broken tile on the kitchen island, which is a hazard for small children. The master bathroom shower head had a hole and the went into the ceiling, causing the paint to fall off and hit us while we were showing, a huge hazard to shower with small children in that shower as the Sheetrock could have fallen on us. The bathroom in the hallway didn’t look properly and it looks like someone broke into the bathroom before us. The apartment was a hazard for small children

Good location. Cleanliness lacking (stained sofa, bagless waste baskets). Did not have bed sizes advertised and paid for. Lukewarm water for showers. No coffee maker in unit--was provided one that was calcified and unusable. Had to get Starbucks during stay. Not allowed into unit until 3:00pm on the dot; observed future arrivals checking in earlier ??? The onsite representative was extremely kind and helpful getting essential linens for our stay. My rating for this property is about 2-stars. Would not book again.

The apartment had broken tile on the kitchen island, which is a hazard for small children. The master bathroom shower head had a hole and the went into the ceiling, causing the paint to fall off and hit us while we were showing, a huge hazard to shower with small children in that shower as the Sheetrock could have fallen on us. The bathroom in the hallway didn’t look properly and it looks like someone broke into the bathroom before us. The apartment was a hazard for small children

Good location. Cleanliness lacking (stained sofa, bagless waste baskets). Did not have bed sizes advertised and paid for. Lukewarm water for showers. No coffee maker in unit--was provided one that was calcified and unusable. Had to get Starbucks during stay. Not allowed into unit until 3:00pm on the dot; observed future arrivals checking in earlier ??? The onsite representative was extremely kind and helpful getting essential linens for our stay. My rating for this property is about 2-stars. Would not book again.

Easy check-in and the place was amazing. The view was spectacular

Easy check-in and the place was amazing. The view was spectacular

Everything was absolutely beautiful the rooftop pool and our apartment city view was our favorite! The only thing I would recommend is making sure the floors are properly cleaned because the floor kept leaving our white socks dirty other then that everything was perfect! Will definitely recommend!!!

The property was in a great location. Walk to shops, restaurants and also quiet. The communication was always great. Check in and check out a breeze. The actual apartment was as described, very safe and I will happily stay there again and recommend you do to.