MW Douro Wine & Spa
Hotel em Vila Real
2 hóspedes · 1 quarto · 1 banheiro
Motivos para reservar
Os hóspedes adoram aquiOs hóspedes dão uma nota máxima a esta propriedade
Valor de pontaO preço desse imóvel é mais alto do que a média da área
Inclui itens essenciaisJardim, Piscina, Ar-condicionado e muito mais
Sobre este hotel
Luxury hotel with 4 restaurants and a winery
This smoke-free hotel features 4 restaurants, an attached winery, and a full-service spa. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include an indoor pool, a fitness center, and a bar/lounge.
Change of towels is available on request.
MW Douro Wine & Spa offers 44 air-conditioned accommodations with minibars and safes. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.
An indoor pool, a children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
This smoke-free hotel features 4 restaurants, an attached winery, and a full-service spa. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include an indoor pool, a fitness center, and a bar/lounge.
Change of towels is available on request.
MW Douro Wine & Spa offers 44 air-conditioned accommodations with minibars and safes. 49-inch flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.
This Santa Marta de Penaguião hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
An indoor pool, a children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Comodidades
Piscina
Ar-condicionado
Internet/Wi-Fi
Estacionamento
Lavanderia
Varanda ou pátio
Hidromassagem ou spa
TV
Academia ou centro de fitness
Jardim
Mapa de Vila Real
Quartos disponíveis
Deluxe Double Room, Vineyard View
Camas não especificadas • 2 m²
Acomoda 2
Você será direcionado para Hotels.com para obter disponibilidade e preços
Junior Suite
Camas não especificadas • 5 m²
Acomoda 2
Você será direcionado para Hotels.com para obter disponibilidade e preços
Deluxe Double Room
Camas não especificadas • 2 m²
Acomoda 2
Você será direcionado para Hotels.com para obter disponibilidade e preços
Deluxe Double Room, Terrace
Camas não especificadas • 2 m²
Acomoda 2
Você será direcionado para Hotels.com para obter disponibilidade e preços
Superior Suite
Camas não especificadas
Acomoda 2
Você será direcionado para Hotels.com para obter disponibilidade e preços
RRRR
Avaliações
3.0
Friendly staff but clearly understaffed and untrained.
Comfortable room however you would expect some amenities on a 5 star hotel such as robes/slippers, tea/coffee, dental kit… also there was 1 complimentary water bottle however not a new/fresh bottle.
I would like to strongly suggest for a bar/wine menu improvement (it’s Douro wine region!). Also the restaurant menu should have more options and frankly better quality for the prices.
Breakfast was ok but again…not a 5 star (no fresh juices or fresh fruit…).
The hotel has several things to improve even some rebuilt to do (I’ve noticed an unfinished wall coming back from the parking lot via stairs as there was no elevator).
Not much to do outside the hotel. Spa and gym ok.
Overall it’s ok but far from 5 stars.
3.0
Friendly staff but clearly understaffed and untrained.
Comfortable room however you would expect some amenities on a 5 star hotel such as robes/slippers, tea/coffee, dental kit… also there was 1 complimentary water bottle however not a new/fresh bottle.
I would like to strongly suggest for a bar/wine menu improvement (it’s Douro wine region!). Also the restaurant menu should have more options and frankly better quality for the prices.
Breakfast was ok but again…not a 5 star (no fresh juices or fresh fruit…).
The hotel has several things to improve even some rebuilt to do (I’ve noticed an unfinished wall coming back from the parking lot via stairs as there was no elevator).
Not much to do outside the hotel. Spa and gym ok.
Overall it’s ok but far from 5 stars.
3.0
Nice view, rooms are great but the services are not there. Probably under staffed and under trained teams, while super nice people, it was not the experience you expect at a 5 stars hotel. Also several area appear to be unfinished such as the outdoor pool, probably the worst.
3.0
Nice view, rooms are great but the services are not there. Probably under staffed and under trained teams, while super nice people, it was not the experience you expect at a 5 stars hotel. Also several area appear to be unfinished such as the outdoor pool, probably the worst.
8.0
We enjoyed our stay here, and they arranged a wonderful day of wine tasting and a cooking class for us. The things we did not like, though, were that the gym in the basement was very warm, and also the outdoor pool was not open, even though it was quite hot out. The breakfast was nice. There is not much to do in the immediate area, so you would want to have a car, or a driver arranged for your time there. We did not use any of the spa services. They have bikes to use, but we did not inquire about where you would take them.
8.0
We enjoyed our stay here, and they arranged a wonderful day of wine tasting and a cooking class for us. The things we did not like, though, were that the gym in the basement was very warm, and also the outdoor pool was not open, even though it was quite hot out. The breakfast was nice. There is not much to do in the immediate area, so you would want to have a car, or a driver arranged for your time there. We did not use any of the spa services. They have bikes to use, but we did not inquire about where you would take them.
5.0
Great stay! Wonderfully friendly & professional staff. Amazing views of the valley!
5.0
Great stay! Wonderfully friendly & professional staff. Amazing views of the valley!
6.0
Good Hotel, but not surely 5 Star, and even pushing to be a 4 Star....
6.0
Good Hotel, but not surely 5 Star, and even pushing to be a 4 Star....
8.0
Good property with beautiful rooms that offer views of the surrounding vineyards.
A little remote in terms of activities outside of the hotel. Food at the hotel restaurant was good but the menu was somewhat limited.
8.0
Good property with beautiful rooms that offer views of the surrounding vineyards.
A little remote in terms of activities outside of the hotel. Food at the hotel restaurant was good but the menu was somewhat limited.
4.0
Prior to arriving 8 emails were not answered. Phone calls went unanswered, on one occasion when the phone was answered it was after 25 attempts.
Lack of staff. For a Spa - lack of spa staff - who whilst competent lacked a smile. Pool and pool area needs a clean. Room service menus very limited. Room service exceptionally slow. Al in all explains the lack of guests.
4.0
Prior to arriving 8 emails were not answered. Phone calls went unanswered, on one occasion when the phone was answered it was after 25 attempts.
Lack of staff. For a Spa - lack of spa staff - who whilst competent lacked a smile. Pool and pool area needs a clean. Room service menus very limited. Room service exceptionally slow. Al in all explains the lack of guests.
6.0
NOT a 5 star hotel by a long shot but has a gorgeous view.
Here are some findings from our stay:
Parking has no elevator (drop your bags at reception before parking if you have large luggage).
No robes/slippers provided (isn’t this standard in a 5 star hotel?!).
You need a swim cap to use the indoor pool.
There are no refreshment services at the outdoor pool.
No do not disturb signs for the room door.
No coffee or tea facilities in room.
Offer no wine experiences (as per website) - don’t be fooled, they have none and no partnerships. You need to arrange them yourself and have to drive yourself everywhere (they are not located close to any) - considering they call themselves a wine and spa hotel … very disappointing!
They are clearly understaffed so some bar staff you’ll also notice are plating your dinner too.
Small and limited wine menu and very limited restaurant menu (items frequently run out).
One-way doors to the balcony by the restaurant (we got locked out and had to knock on the window for another guest to let us back in).
The restaurant staff are amazing, our waiter was so attentive and his english was excellent. So too was our check-in and check-out staff.
All in all, wouldn’t stay here again. Definitely not a 5* as they advise, more like a 3*. Not bad but wouldn’t recommend.
6.0
NOT a 5 star hotel by a long shot but has a gorgeous view.
Here are some findings from our stay:
Parking has no elevator (drop your bags at reception before parking if you have large luggage).
No robes/slippers provided (isn’t this standard in a 5 star hotel?!).
You need a swim cap to use the indoor pool.
There are no refreshment services at the outdoor pool.
No do not disturb signs for the room door.
No coffee or tea facilities in room.
Offer no wine experiences (as per website) - don’t be fooled, they have none and no partnerships. You need to arrange them yourself and have to drive yourself everywhere (they are not located close to any) - considering they call themselves a wine and spa hotel … very disappointing!
They are clearly understaffed so some bar staff you’ll also notice are plating your dinner too.
Small and limited wine menu and very limited restaurant menu (items frequently run out).
One-way doors to the balcony by the restaurant (we got locked out and had to knock on the window for another guest to let us back in).
The restaurant staff are amazing, our waiter was so attentive and his english was excellent. So too was our check-in and check-out staff.
All in all, wouldn’t stay here again. Definitely not a 5* as they advise, more like a 3*. Not bad but wouldn’t recommend.
6.0
Service staff is nice but very slow. keep having to ask for items that should be standard in rooms of 5 star hotels eg room service menu, wine bottle opener, wine glasses which they never ended up bringing any even though I requested it 2 times. No robes or slippers in room. Spa fully booked for 3 days. I mean.. isn’t this a “wine and spa” hotel? Hotel is pretty and location is incredible but could do better at being clean. Elevators and elevator buttons are dirty, windows around property are dirty, gym equipment not cleaned (sweat marks and sticky equipment), they let many small children use the gym like a jungle gym when trying to work out, left dishes on tables, pool is nice but surrounding needs to be landscaped. Unfortunately not a true 5 star hotel but beautiful location and because hotel is new ish it still looks decent. Should be a 3.5 or 4 star based on amenities and service. Quite disappointing for the cost of it. Restaurant staff was nice and helpful. Just needs an overhaul in management.
6.0
Service staff is nice but very slow. keep having to ask for items that should be standard in rooms of 5 star hotels eg room service menu, wine bottle opener, wine glasses which they never ended up bringing any even though I requested it 2 times. No robes or slippers in room. Spa fully booked for 3 days. I mean.. isn’t this a “wine and spa” hotel? Hotel is pretty and location is incredible but could do better at being clean. Elevators and elevator buttons are dirty, windows around property are dirty, gym equipment not cleaned (sweat marks and sticky equipment), they let many small children use the gym like a jungle gym when trying to work out, left dishes on tables, pool is nice but surrounding needs to be landscaped. Unfortunately not a true 5 star hotel but beautiful location and because hotel is new ish it still looks decent. Should be a 3.5 or 4 star based on amenities and service. Quite disappointing for the cost of it. Restaurant staff was nice and helpful. Just needs an overhaul in management.
10.0
Great property, well-appointed rooms, gym, pool. The entire staff is absolutely amazing and committed, namely Carlos, Tiago and Rafael who made it a great stay.
10.0
Great property, well-appointed rooms, gym, pool. The entire staff is absolutely amazing and committed, namely Carlos, Tiago and Rafael who made it a great stay.
10.0
Beautiful and quiet location. Staff was excellent. Restaurant was delicious. A bit far from most wineries in Douro Valley but enjoyed the peace and quiet and stunning views.
10.0
Beautiful and quiet location. Staff was excellent. Restaurant was delicious. A bit far from most wineries in Douro Valley but enjoyed the peace and quiet and stunning views.
4.0
The restaurant menu is very limited. The hotel surely was away from everything else . The service at the restaurant was impeccable I must say . But it is a great get away from all the hustle and bustle . The drive up to the hotel was beautiful . Would recommend to drive during the daylight hours .
4.0
The restaurant menu is very limited. The hotel surely was away from everything else . The service at the restaurant was impeccable I must say . But it is a great get away from all the hustle and bustle . The drive up to the hotel was beautiful . Would recommend to drive during the daylight hours .
8.0
Nice views from the rooms. Modern amenities and friendly attentive staff
8.0
Nice views from the rooms. Modern amenities and friendly attentive staff
8.0
Nice hotel with big room, good service and good breakfast.
The surroundings are not very interesting and the Douro river is quite far.
8.0
Nice hotel with big room, good service and good breakfast.
The surroundings are not very interesting and the Douro river is quite far.
5.0
Ultimate comfort for a race weekend retreat, relaxing room and spa, good food and great staff… what more could you want?
5.0
Ultimate comfort for a race weekend retreat, relaxing room and spa, good food and great staff… what more could you want?
5.0
Check-in was seamless. They seat you and offer you welcome drinks. Parking is free with the options for valet or self-parking. We chose the rooms with terrace and views - this is the only way to go! The location’s amazing not to take advantage to wake up to the wonderful views. The facilities are great - i used the gym, indoor pool, sauna. There’s also an outdoor pool, good for a warm day. Shame we only stayed for 1 night, will definitely come back and stay longer.
5.0
Check-in was seamless. They seat you and offer you welcome drinks. Parking is free with the options for valet or self-parking. We chose the rooms with terrace and views - this is the only way to go! The location’s amazing not to take advantage to wake up to the wonderful views. The facilities are great - i used the gym, indoor pool, sauna. There’s also an outdoor pool, good for a warm day. Shame we only stayed for 1 night, will definitely come back and stay longer.
10.0
Location and general layout
4.0
New hotel. Great facilities. Very clean.
4.0
New hotel. Great facilities. Very clean.
5.0
Excellent! Service couldn’t be better. Everything we could’ve asked for and more.
Food was incredible! Very peaceful environment with the most attentive staff! 5 stars!
5.0
Excellent! Service couldn’t be better. Everything we could’ve asked for and more.
Food was incredible! Very peaceful environment with the most attentive staff! 5 stars!
Perguntas frequentes
Qual é o custo deste hotel em comparação com outras opções em Vila Real?
O preço médio dos aluguéis em Vila Real é R$ 450 por noite. Esta acomodação é R$ 530 acima da média.
O estacionamento está incluído neste hotel?
Sim, o estacionamento está listado como uma comodidade em MW Douro Wine & Spa . Para obter mais informações, recomendamos que você entre em contato com a propriedade sobre onde estacionar.
Há uma piscina neste hotel?
Sim, uma piscina está disponível para uso em MW Douro Wine & Spa . Dê um mergulho!
MW Douro Wine & Spa aceita animais de estimação?
Infelizmente, este hotel não aceita animais de estimação. Tente pesquisar novamente e filtrar por “Animais de estimação permitidos”
Quais comodidades estão disponíveis em MW Douro Wine & Spa ?
Encontramos 10 comodidades para esta locação. Isso inclui piscina, ar-condicionado, internet/wi-fi, estacionamento e lavanderia.