It's a great safe place to stay. Could use upgrade bathroom. Our sink was clogged but it was fine after we took the drain cover off.

It's a great safe place to stay. Could use upgrade bathroom. Our sink was clogged but it was fine after we took the drain cover off.

Only thing I like at Whitz is staff service and landscaping in common area. The rest are very disappointing via conditions of hotel lack of attention of care. Towers are dirty, smelly as well as hair shampoo/conditioner. Lighting in the room is darker than typical hotel room. In summary: Hotel needs management attention to make hotel alive as it is very down scale and getto like

Only thing I like at Whitz is staff service and landscaping in common area. The rest are very disappointing via conditions of hotel lack of attention of care. Towers are dirty, smelly as well as hair shampoo/conditioner. Lighting in the room is darker than typical hotel room. In summary: Hotel needs management attention to make hotel alive as it is very down scale and getto like

Good not great

Good not great

Great value for money

Great value for money

I don’t often write a bad review, however this hotel requires a lot of work on the management and communications to staff. We had a few issues, and gave up in the end and spent most of our time outside the hotel. Firstly upon check in I was told breakfast was till 11am, I questioned this , as key card stated 10am However was told the hotel is full, therefore they have extended, we arrive at 10.00am ,told breakfast ends 10am. So I didn’t get any breakfast for which I paid for, we spoke to manager and was told mis communication between staff, however it is meant to be 11am, they offered us lunch or dinner or room Upgrade. We went for complementary lunch , which was a 2 course set menu with only 2 choices, however the manager advised us we could choose from menu to a value of 150,000, I selected a meal which cost 190,000, I was happy to pay the difference, 30 mins after I ordered expecting my meal to be coming , waiter advised I was not permitted to select a higher meal and pay the difference, so I said but why have you taken 30 mins to tell Me this , we gave up and went out for dinner as it was 9.30pm. Second issue: we in our room after breakfast and outside they are fumigating, within 10 mins our room , hall way all Outside area is full of smoke and smell , we cannot breathe or go outside, it was truly shocking. Third issue, no pool towels Although staff are apologetic there needs to be much improvement, grounds and pool are lovely and our room was fine.

I don’t often write a bad review, however this hotel requires a lot of work on the management and communications to staff. We had a few issues, and gave up in the end and spent most of our time outside the hotel. Firstly upon check in I was told breakfast was till 11am, I questioned this , as key card stated 10am However was told the hotel is full, therefore they have extended, we arrive at 10.00am ,told breakfast ends 10am. So I didn’t get any breakfast for which I paid for, we spoke to manager and was told mis communication between staff, however it is meant to be 11am, they offered us lunch or dinner or room Upgrade. We went for complementary lunch , which was a 2 course set menu with only 2 choices, however the manager advised us we could choose from menu to a value of 150,000, I selected a meal which cost 190,000, I was happy to pay the difference, 30 mins after I ordered expecting my meal to be coming , waiter advised I was not permitted to select a higher meal and pay the difference, so I said but why have you taken 30 mins to tell Me this , we gave up and went out for dinner as it was 9.30pm. Second issue: we in our room after breakfast and outside they are fumigating, within 10 mins our room , hall way all Outside area is full of smoke and smell , we cannot breathe or go outside, it was truly shocking. Third issue, no pool towels Although staff are apologetic there needs to be much improvement, grounds and pool are lovely and our room was fine.

Great location to end my Bali travels in onsite spa treatments, great pool, lounging and free breakfast with great diverse options

Great location to end my Bali travels in onsite spa treatments, great pool, lounging and free breakfast with great diverse options

The property is a little tired but the pool area was wonderful. Dining room and poolside care was average. Breakfast limited to the main dining room, whereas dinner was by the poolside. Menu was very limited. The bathroom areas were not very well cleaned. However, the beautiful staff were very helpful and ready to assist.

The property is a little tired but the pool area was wonderful. Dining room and poolside care was average. Breakfast limited to the main dining room, whereas dinner was by the poolside. Menu was very limited. The bathroom areas were not very well cleaned. However, the beautiful staff were very helpful and ready to assist.

The staff at reception went out of their way Hosekeeping staff and some hospitality staff I would rate as average.

The staff at reception went out of their way Hosekeeping staff and some hospitality staff I would rate as average.

Nice room and good facilities in a good area. Local shopping in the centre yet to fully return.

Nice room and good facilities in a good area. Local shopping in the centre yet to fully return.

Decent place. A bit outdated interior, but not too bad. Food is not great. I would not come back. But the staff is great.

Decent place. A bit outdated interior, but not too bad. Food is not great. I would not come back. But the staff is great.

STAYED THERE BEFORE STAFF WAS HELP FULL AND GAVE US THE SAME ROOM AS WE BOOKED BEFORE WELL DONE ,ALSO BREAKY WAS GOOD ,,,I WOULD STAY HERE AGAIN .....

Meal options were limited. Specials advertised on the tables in the restaurant were not honoured.

Not very polite staff that wants deposit for your stay after paying all in advance, don't accept cash in foreign currency and work with extremely expensive taxi drivers. The block table breakfast suddenly was reduced to three menus. Many Russian guests...

Very nice hotel . Requested for honeymoon room setup. Very clean hotel .

Very good stay

Very good stay

The aircon was not very good. It is difficult to go to the beach as you are not allowed to use the amenities of other hotels. the staff was friendly but once we were leaving, they wanted us out quickly

The aircon was not very good. It is difficult to go to the beach as you are not allowed to use the amenities of other hotels. the staff was friendly but once we were leaving, they wanted us out quickly

All staff are very helpful and I enjoyed staying there

All staff are very helpful and I enjoyed staying there

for the price, the location and amenities are not bad at all

for the price, the location and amenities are not bad at all