Great weekend getaway. The property is super well maintained, solid meal options and staff is incredibly friendly.

The service was amazing. The bed was comfortable. The food and drinks are really good. The place is really good overall. The only thing that we didn’t like is the guidance when you check in We were not told there’s two hours between breakfast and lunch that you don’t get any food besides A few sandwiches and coffee. I think they should tell you how many restaurants and the hours of operation once to check in. I will suggest to check the weather before you go. We went on a hurricane, so it was raining all day So we didn’t even get the beach or sun. Also, if you planning to go dancing or do something keep in mind that the nearest town is about at least one to two hours away. This place is to men to do outdoor stuff If you want to party, then the best will be at the resort , They don’t have any clubs for dancing, but they’re building one and they should be open next year . The rooms are outdated they look like the 80s. So they don’t look as nice as the pictures showed. A lot of times I didn’t taste any alcohol on my cocktails so if you want to get more for your money, I will suggest to ask for shots. Other than that, there’s not much to do there besides chill drink and eat and they have a band every night playing, but it’s usually local music. (Spanish) My suggestion is to have a DJ with more pop dance music for the guest.

The service was amazing. The bed was comfortable. The food and drinks are really good. The place is really good overall. The only thing that we didn’t like is the guidance when you check in We were not told there’s two hours between breakfast and lunch that you don’t get any food besides A few sandwiches and coffee. I think they should tell you how many restaurants and the hours of operation once to check in. I will suggest to check the weather before you go. We went on a hurricane, so it was raining all day So we didn’t even get the beach or sun. Also, if you planning to go dancing or do something keep in mind that the nearest town is about at least one to two hours away. This place is to men to do outdoor stuff If you want to party, then the best will be at the resort , They don’t have any clubs for dancing, but they’re building one and they should be open next year . The rooms are outdated they look like the 80s. So they don’t look as nice as the pictures showed. A lot of times I didn’t taste any alcohol on my cocktails so if you want to get more for your money, I will suggest to ask for shots. Other than that, there’s not much to do there besides chill drink and eat and they have a band every night playing, but it’s usually local music. (Spanish) My suggestion is to have a DJ with more pop dance music for the guest.

Our stay was average. It was very frustrating to have to show up to the restaurants at 5:30 in order to get a seat. Then some of them would be closed on nights we wanted to attend. The main issue is when we were leaving the resort, there was a tremendous amount of rain to the point the road was washed out. Our transport service advised our driver to turn around and have us wait out the rain at the resort. This was at 11:00AM. We attempted to do this; however, we were not allowed past the front gate. I even explained that we just wanted to wait in the lobby and use the restroom. We were told that we would have to pay an additional night to do this. This was very disheartening since we had already stayed there, had another reservation at a different resort, to attend a work conference. Our safety was at risk and RIU did nothing to accommodate. I don't think we will ever stay at this resort chain again.

Our stay was average. It was very frustrating to have to show up to the restaurants at 5:30 in order to get a seat. Then some of them would be closed on nights we wanted to attend. The main issue is when we were leaving the resort, there was a tremendous amount of rain to the point the road was washed out. Our transport service advised our driver to turn around and have us wait out the rain at the resort. This was at 11:00AM. We attempted to do this; however, we were not allowed past the front gate. I even explained that we just wanted to wait in the lobby and use the restroom. We were told that we would have to pay an additional night to do this. This was very disheartening since we had already stayed there, had another reservation at a different resort, to attend a work conference. Our safety was at risk and RIU did nothing to accommodate. I don't think we will ever stay at this resort chain again.

This is a great all inclusive property for families. We had my 2 and 3 year old grandchildren and there were all kinds of activities (water park) to keep them entertained all day with great childrens shows put on by the entertainment staff every evening.

This is a great all inclusive property for families. We had my 2 and 3 year old grandchildren and there were all kinds of activities (water park) to keep them entertained all day with great childrens shows put on by the entertainment staff every evening.

Worse Riu Palace that we have stayed at, and we have stayed at several. Customer service is highly lacking especially in the buffet areas. It’s as though the staff does not want you there. Bottle water policy of one per room is ridiculous! When you call front desk to order water, it never shows up. Same goes for the mini fridge service, never stocked. Shower floor tile is slippery. Beach is terrible.