I stayed for just one night - unusual for this type of hotel perhaps. It waso.k. A bit noisy late on.

I stayed for just one night - unusual for this type of hotel perhaps. It waso.k. A bit noisy late on.

Another great holiday at The Elba San jorge & Antigua hotel. Had the perfect suite over looking the sea. Beautiful view of the promenade. Reception staff so helpful & friendly. Check in was easy & given a voucher for a complimentary drink whilst waiting for our room. This hotel is in the perfect location for the beach & walking to local night life. But the hotel also has entertainment nightly if you prefer to stay at the hotel. The pool area was vast with lots of sunbeds, never a problem finding a sun bed any time of the day. Pool table, table tennis, small amusement arcade & daily afternoon activities around the pool arranged. Looking forward to booking again next year but definitely for longer than one week. So thankyou to everyone at this hotel for making our holiday so enjoyable. See you all again next year.

Another great holiday at The Elba San jorge & Antigua hotel. Had the perfect suite over looking the sea. Beautiful view of the promenade. Reception staff so helpful & friendly. Check in was easy & given a voucher for a complimentary drink whilst waiting for our room. This hotel is in the perfect location for the beach & walking to local night life. But the hotel also has entertainment nightly if you prefer to stay at the hotel. The pool area was vast with lots of sunbeds, never a problem finding a sun bed any time of the day. Pool table, table tennis, small amusement arcade & daily afternoon activities around the pool arranged. Looking forward to booking again next year but definitely for longer than one week. So thankyou to everyone at this hotel for making our holiday so enjoyable. See you all again next year.

We enjoyed a lovely holiday at Elba Castillo. The large Family room was perfect for our family of 5. Huge balcony overlooking the sea. Resultant and bar facilities were good, the staff very friendly, a special mention to Patricia at the evening bar, who was always friendly. Animation team were great and kept both the kids & adults entertained- big shout out to Roberto & Giorgio.

We enjoyed a lovely holiday at Elba Castillo. The large Family room was perfect for our family of 5. Huge balcony overlooking the sea. Resultant and bar facilities were good, the staff very friendly, a special mention to Patricia at the evening bar, who was always friendly. Animation team were great and kept both the kids & adults entertained- big shout out to Roberto & Giorgio.

Great sea vie room ! Clean and comfortable ! Good facilities ! Close to centre

Great sea vie room ! Clean and comfortable ! Good facilities ! Close to centre

Property is in a great quiet location, short walk to centre and surrounding areas. Rooms spacious and very clean. Staff helpful and pleasant.

Property is in a great quiet location, short walk to centre and surrounding areas. Rooms spacious and very clean. Staff helpful and pleasant.

A Bed Bug Haven. I went to the property with my family. I was given a room which had pubic and head hair left of the previous guest in the bath tub.The microwave was smelling and had cups of tea left from previous guests. I complained to the Reception around 9 pm but received no response, Then I went to the reception and showed the pictures of the dirty apartment only to be told that I will not be able to move to a new room because other rooms are also unclean and also my room cannot be cleaned until the next day. We had the most tortutous night with a 3 year and 9 yera old child. In the morning, I was told that I cannot change my room and the room will be cleaned. I then sent an email to the Hotels Supremo whose name is Sergio Sampedro. I was finally given anothe room which again had ants in the kitchen area. I asked to meet the Supremo Sergio who maid me wait 30 minutes. I finally saw him and asked him to talk to me. He refused to acknowledge what I had to say and said that nothing will be done and refused to even look at the pictures or send someone to the room. They even refused to refund my money. I was forced to go back and clean the new room on my own. At night whilst sleeping,my children and I got up with red marks. there were bed bugs and yes actual visible bed bugs. With a 3 year old child, I called the reception only for no one to pick. We then slept on the floor. Please avoid this hotel

A Bed Bug Haven. I went to the property with my family. I was given a room which had pubic and head hair left of the previous guest in the bath tub.The microwave was smelling and had cups of tea left from previous guests. I complained to the Reception around 9 pm but received no response, Then I went to the reception and showed the pictures of the dirty apartment only to be told that I will not be able to move to a new room because other rooms are also unclean and also my room cannot be cleaned until the next day. We had the most tortutous night with a 3 year and 9 yera old child. In the morning, I was told that I cannot change my room and the room will be cleaned. I then sent an email to the Hotels Supremo whose name is Sergio Sampedro. I was finally given anothe room which again had ants in the kitchen area. I asked to meet the Supremo Sergio who maid me wait 30 minutes. I finally saw him and asked him to talk to me. He refused to acknowledge what I had to say and said that nothing will be done and refused to even look at the pictures or send someone to the room. They even refused to refund my money. I was forced to go back and clean the new room on my own. At night whilst sleeping,my children and I got up with red marks. there were bed bugs and yes actual visible bed bugs. With a 3 year old child, I called the reception only for no one to pick. We then slept on the floor. Please avoid this hotel

Lovely location,great staff and rooms cleaned daily

Lovely location,great staff and rooms cleaned daily

First time in hotel and impressed with room size and comfortable bed. Came with large group who all commented it was good hotel and well priced

First time in hotel and impressed with room size and comfortable bed. Came with large group who all commented it was good hotel and well priced

We have stayed at the hotel numerous times over the past few years, so would normally know what to expect. Prior to arrival we had read that some hotels were lacking a little after covid as they were trying to cut costs. We were expecting the same, in fact the opposite would be more truthful, the hotel was at full capacity, but it didn’t feel busy, the staff are still as unbelievable as ever, nothing is too much. The rooms do look a little dated in places, but in the background a programme of upgrades are going on, so that will soon be rectified. The animation team are always fantastic, their energy is catching.

We have stayed at the hotel numerous times over the past few years, so would normally know what to expect. Prior to arrival we had read that some hotels were lacking a little after covid as they were trying to cut costs. We were expecting the same, in fact the opposite would be more truthful, the hotel was at full capacity, but it didn’t feel busy, the staff are still as unbelievable as ever, nothing is too much. The rooms do look a little dated in places, but in the background a programme of upgrades are going on, so that will soon be rectified. The animation team are always fantastic, their energy is catching.

We have stayed in a few places in this area and found this to be the best value for money so far. This was during the pandemic so not sure how prices compare to normal. Also there was obviously a focus on cleanliness so I cannot really say if this is normal. We were self catering so didn't use restaurant. Staff seemed friendly enough. Room was a good size. I would certainly stay again if it was within my budget.

We have stayed in a few places in this area and found this to be the best value for money so far. This was during the pandemic so not sure how prices compare to normal. Also there was obviously a focus on cleanliness so I cannot really say if this is normal. We were self catering so didn't use restaurant. Staff seemed friendly enough. Room was a good size. I would certainly stay again if it was within my budget.

Room very spacious and great location

Room very spacious and great location

Only a short stay but would definitely recommend this hotel. Staff lovely bed comfortable. Very clean and all protection in place.

Only a short stay but would definitely recommend this hotel. Staff lovely bed comfortable. Very clean and all protection in place.

Our stay at Elba Castillo San Jorge & Antigua Suite Hotel, we arrived and had booked a deluxe room with sea view, we had contacted the hotel well before our visit and sent “ Hi we are celebrating our **** wedding anniversary with you, could we please ask for a high room with nice sea view, non-smoking, two separate beds or queen size, thank you so much, we had a reply acknowledging this. When we arrived late on a Saturday evening we were given room 1245 we went to the room which was a fair bit away from reception and found it to be a twin bedded room with a balcony facing another balcony about 5M apart, they had left a bottle of cava though. We returned to the main reception and after a lot of dialog ended up with a deluxe sea view on what was essentially the ground floor room 1133, (found out over the next couple of days that rooms at each side had smokers on so we could not enjoy our balcony one bit), we did go back to reception and complained yet again, they said they were full, but we did not believe them you could tell by walking around the hotel, that it was not full. We were by now very tired and fed up, this is the 1st time this has happened to us, as we always contact the hotel well in advance and a couple of days before we leave the UK. We complained to reception staff again the next morning and the next morning, until eventually on 3 days later we were given room 1311. Reception said they would have room available on the Monday, then this changed to Tuesday at 13:0

Our stay at Elba Castillo San Jorge & Antigua Suite Hotel, we arrived and had booked a deluxe room with sea view, we had contacted the hotel well before our visit and sent “ Hi we are celebrating our **** wedding anniversary with you, could we please ask for a high room with nice sea view, non-smoking, two separate beds or queen size, thank you so much, we had a reply acknowledging this. When we arrived late on a Saturday evening we were given room 1245 we went to the room which was a fair bit away from reception and found it to be a twin bedded room with a balcony facing another balcony about 5M apart, they had left a bottle of cava though. We returned to the main reception and after a lot of dialog ended up with a deluxe sea view on what was essentially the ground floor room 1133, (found out over the next couple of days that rooms at each side had smokers on so we could not enjoy our balcony one bit), we did go back to reception and complained yet again, they said they were full, but we did not believe them you could tell by walking around the hotel, that it was not full. We were by now very tired and fed up, this is the 1st time this has happened to us, as we always contact the hotel well in advance and a couple of days before we leave the UK. We complained to reception staff again the next morning and the next morning, until eventually on 3 days later we were given room 1311. Reception said they would have room available on the Monday, then this changed to Tuesday at 13:0

The staff were all hard working and amazing. The hotel was very basic and out of date by 30 years. Food was decent. Hotel pools were simply too freezing to go in for a swim, which is unacceptable. I would not return.

The staff were all hard working and amazing. The hotel was very basic and out of date by 30 years. Food was decent. Hotel pools were simply too freezing to go in for a swim, which is unacceptable. I would not return.

its has a nice walk overlooking the sea very peaceful .Perfect

its has a nice walk overlooking the sea very peaceful .Perfect

I would recommend this hotel to anyone looking at going to fuertuventura. The staff were excellent from the waiters and waitresses to the animation and activities team. The staff were attentive and got to know your preferences and likes so over the 10 days they knew what you would like and provided this for you without asking. The animation staff (activities) were vibrant and tried to involve everyone, regardless of age. The entertainment in the evening was ok but you could tell the staff and put as much effort in as they could. I have been to all inclusive hotels before and you can normally tell they do not put much effort into the food. This is not the case at this hotel. The food quality was excellent and they offered wide variety of food all at a high quality. For the value of the price combined with the excellent food service I would highly recommend this hotel. The room was good. The bed was perfect and was a Super king which was a great size to have in a warm country, The room was kept clean throughout our stay but the coffee and tea were not replaced at all during our stay. The fact it was all inclusive meant this wasn't a huge issue but it would have been nice. The one downside was that there was no air con in the room. For us this didn't make too much of a difference as it was January and with the balcony door open it cooled the room. This might be a slight issue in summer. Overall we had an excellent stay.

I would recommend this hotel to anyone looking at going to fuertuventura. The staff were excellent from the waiters and waitresses to the animation and activities team. The staff were attentive and got to know your preferences and likes so over the 10 days they knew what you would like and provided this for you without asking. The animation staff (activities) were vibrant and tried to involve everyone, regardless of age. The entertainment in the evening was ok but you could tell the staff and put as much effort in as they could. I have been to all inclusive hotels before and you can normally tell they do not put much effort into the food. This is not the case at this hotel. The food quality was excellent and they offered wide variety of food all at a high quality. For the value of the price combined with the excellent food service I would highly recommend this hotel. The room was good. The bed was perfect and was a Super king which was a great size to have in a warm country, The room was kept clean throughout our stay but the coffee and tea were not replaced at all during our stay. The fact it was all inclusive meant this wasn't a huge issue but it would have been nice. The one downside was that there was no air con in the room. For us this didn't make too much of a difference as it was January and with the balcony door open it cooled the room. This might be a slight issue in summer. Overall we had an excellent stay.