It looked nice

I couldn't breath because of the mold smell and the scents they used to mask the mold smell made it worse. I only wanted one room with a bathroom and it was a huge two level with two separate bedrooms. The was even a upper and lower bathroom. My family was staying at another hotel and The El Rancho didn't allow visitors. That big space made me feel lonely while I was there.

There was a waiter Jesus in the morning who was super friendly when the actual restaurant space was open in the morning. He was very accommodating. The view was awesome and the beach was right out-front Unit 23. The greenery, plants trees were very beautiful and lush.

The whole place is old and tired and dirty. The kitchen was dirty, cracks in the tile counter top. We didn't feel like spending our first day sanitizing the place so we didn't use the kitchen. We were in Unit 23 Beachfront, most expensive unit. We feel totally ripped off. The beds were very hard and uncomfortable. Despite the beachfront view, the windows were filthy and the blinds didn't have anything to attach the cord to in order to keep them open. So it was pretty much dark and dingy. The wooden furniture was unstained and full of stains. All the Stainless steel light switches were very dirty and rusty. The restaurant, was equally tired and the windows were so dirty you could hardly see out. All the inside doors were louvered and the upstairs loft, bathroom, and bedroom were very noisy if someone was moving around. TV was very small. The upstairs toilet was running on and we tried to get them to fix it. They came by and it worked one time after that. It needed proper fixing. There is no iron or ironing board or blow dryers which are pretty standard. The upstairs bathroom windows didn't close properly so it added to it being very loud from people in the hallway at the restaurant. The breakfast ranged from an outdoor/indoor room with 3 steam tables consisting of soggy tortillas in a sauce, watery re-fried beans, and pancakes. They had a make-shift egg station. There was ham, hot dogs and a few veggies, with no cheese to offer for omelette . Nothing was on ice or chilled for food safety. On some days you would go to the restaurant and it was a bit better but very limited. There were no dish cloths, kitchen soap or tea towels but they want you to wash your own dishes. The pool is freezing cold and the hot tub was luke warm. The towels were rough and dingy and seemed very old. We have travelled to Mazatlan many times so we were not expecting a luxurious resort however this place is in serious need of renovations.

The most we like it Was that we were almost in front of sea and the villa it were situated in very nice plase with a beautiful shore...

The construction seems like 80' and smell like humidity a little beat.

The staff is excellent! Beautiful beach.

very confortable for the family!!!

very noisy. you could hear everything going on outside and the included breakfast was served very late

The pool and the staff crew was creat

the vegetation is Amazing

the buffet was limited bus tasty

Loved how friendly everyone is.

Hot Tub never worked and there were little ants in kitchen.