Laregadera del baño inclreible , el agua caliente ,muy limpio ,el cuarto amplio ,aire acondicionado excelente ,los acabados y la decoracion muy linda , sin duda regresaria , el personal de recepcion muy amables en la tarde ,noche y el turno de la mañana tambien muy serviciales .

no encotramos el estacionamiento y regresamos dos veces a preguntar a recepcion donde era, un poco lejos para adultos mayores.

La alberca está bella

Que no, nos asignaron la habitación que nos mostraron en las imágenes de la plataforma

The location is perfect. Close to ado bus and centro, but still quiet in the rooms. The hotel looks beautiful with the colors and staff were nice.

Didn’t get the room that I payed for on booking, talked to a guy in reception who didn’t know anything about it and rest of personal didn’t speak good English, so I just didn’t bother to go further with it. Power went off 3 times during my 4 days, once in the middle of the night and my room had NO WINDOWS?! So it was really hot. It said that I would have pool view, but I think I had the only room with no windows and located behind the stairs in front of the pool.. The door was old and thin and kids in the pool was yelling and screaming a lot, felt like they were in my room.. The pool was colder than the cenotes and not the cleanest, so I used the outdoor shower more than the pools My bathroom didn’t have windows either or any kind of ventilation so it would get humid and towels, swimsuits etc had a hard time drying. There was a bad smell from the drainage in the sink and the one in the bath had to be cleaned, cause I was standing in water for my whole stay. The tour prices seems good, but gets quite expensive compared to the price they show, because it’s not included with entry fees. It also said 8am - 7pm, we were back at 5/5.30 pm and didn’t go to the hacienda as the brochure said we should - because we “didn’t have time”. I got disappointed with the place, but it didn’t ruin my vacation. The city is great and I can’t complain about the location.

Nos encanto todo

No tengo ningún disgusto nos gustó bastante

Breakfast by Gerry chef and Christian Barrista for Green Bag Coffee was excellent

A bigger room???

Friendly staff , excellent location close to locals and walkable to main historic center.

la cercania tanto del ado como del trámite que iba a realizar

la primer habitación que me dieron realmente fea, incómoda, obscura, soy una persona de la tercera edad y tuve que subir por una escalera de caracol.. los pisos de la habitación se me hacen resbalosos sobre todo la regadera, no tiene agarraderas, no hay plancha ni secadora de pelo.. pero para una noche de rapidito está bien.. sin embargo el personal muy atento y con toda la disposición

C'est joli

On a été sous-classés sans dédommagement, pas si incroyable que sur les photos des chambres.