Helpful staff and great positioning. Right next to Mall

Nothing

Receptionist so friendly , welcoming guest with smile and help, all staff was helpful, the room is big and the light also very good,we can switch as needed, got the sun light in the afternoon and i got nice view just 2 floor above the hotel swimming pool and also i can see the view of swimming pool of the apartment besides hotel and tennis yard. I stayed 2 nights and thats very nice time there with my little son

Breakfast taste has to improved

Location was great and staff were really nice to help around

Access card was not usable at the lift

- location , connected to mall - breakfast was excellent - easy checking in/out - friendly staff and housekeeping

- waiting time for in room service was slightlty late

it was really comfortable

Right beside a great shopping mall. Rooms are clean and the counter staffs and cleaning staffs are very polite.

it was really clean & good location

everything is perfect and comfortable

The location

1.The HK forgot to clean my room. They apologized already though. 2. We book one of the rooms is for 3 person. But they only gave bathroom amenities and towel for 2 person only. We stayed in other hotels during our stay in Indonesia. They prepared all amenities for 3 persons in one of the room, since we mentioned in our book that we will stay 5 person in the 2 rooms. But overall, we'll come back to stay there 😊