Great location. Very close to the airport. The staff is exceptional--especially Janmesh.

nothing

The breakfast options were quite satisfying, providing a good start to the day. Additionally, the hotel's convenient location, just a 20-minute walk from the airport, made travel logistics quite manageable. The rooms were not only clean and cozy but also well-maintained, and the staff's offer of daily cleaning services added to the overall comfort of the stay. I found the combination of these factors contributed positively to my experience at the hotel

Good breakfast

There should be more hot meal

First thing we liked was the greeting from Janmesh! He made us feel so welcomed. First off I am a pillow snob, and to my surprise the Hotel Nova had soft feather/like pillows!! (perfect for me).. The room was quite and very clean.. I didn't wake up early enough for the Hotel breakfast. But if I had, there were nice choices to select from. The location was perfect (again for me) and free parking is a bonus!! So if you are looking for a Clean / Comfortable / Safe / Great Value Hotel. this is the place.. So be sure to stop in and stay... and say hey to Janmesh! He will make you smile for sure! (o: (Side note, if are looking for a quaint restaurant near the Nova (about 1,5 mile away) try the La Nueva Perla.)

If I am being honest, The rooms have window shutters. I would have preferred blackout curtains.

The Hotel staff were very kind and helpful! Rooms were great! Free parking which is a plus.

The cleanliness and nice staff!

N/A

Staff was friendly and helpful. Clean room, comfortable bed. Complimentary breakfast has everything what we need. Free parking and close to airport.

Because hotel is located close to airport at night it will be noisy, but we use earplugs and everything was good.

location to the airport

very noisy

Location conveniently positioned close to the airport

Toiletries were scarce, only soap, shampoo & conditionerconvenient stop

Very close to SFO airport

Not a lot of choices for breakfast.

Safe environment, free parking, clean room, awesome breakfast, friendly staff (especially the lady preparing the breakfast). We were happy during our stay! highly recommended!

none!

The customer service (Jamesh) was exceptional. He really cares for the customers and goes above and beyond to make you feel comfortable. The facilities fit the expectation for the price range, not great but also not bad.

The bed was a bit springy.

Breakfast was decent.

Scrambled eggs and bacons would’ve been nice

the hotel seems quite dated; the doors are very thin and we could hear anyone walking down the hall

The breakfast waffles were great they have plenty of choices to eat. We enjoy our stay.

Shuttle service

convenience, location and price

flying biting bugs generally called noseeums, because they’re so small that you really can’t see them. I’ve stayed here quite a few times and have given great reviews; however this was a different experience

I loved the incredible likable staff. They made feel very welcomed. I wanted a nice quiet stay for my birthday and they definitely made sure I received that.

I didn't like that there was a piece of hair between the sheets and in the tub. I also felt that the bed was too stiff. Too hard. The property, staff, and environment met my expectations. Unfortunately, the discomfort of the matress and that fact I found stray hairs in the bed and tub did not.

Everything you need, simple and easy, can get bus to SF

Hotel manager Janmesh, was an extraordinario outstanding customer service focused person who goes above and beyond to assist the tourists. Thanks Janmesh for your tips and suggestions!