Everything was great! Staff was friendly and breakfast omelets were made upon request. Great food options! The oatmeal and potatoes were delicious!

No complaints

24/7 airport shuttle that drives around every 20mins. The mangers receptions which came with complimentary snacks like chips and salsa and an adult beverage for each adult each night of your stay. The complimentary breakfast with a made to order omelet bar.

Advertised that it has free 24/7 airport shuttle however at night they do not come unless called and the front desk would not answer, another hotels shuttle driver came around for the 3rd time felt bad and dropped us at our hotel. The shower and bathtub ran water full speed at the time making the tub fill with water while showering. we returned 1 day and it was literal dog poop all over the lobby the staff refused to clean it so it sat there for at least 3-4 hours. We were constantly locked out of our room due to issues with the door mechanism. The pool area had rusty screws around it and the pool had so much chlorine in it that it burned your eyes just walking in to door.

Nähe zum Flughafen; Shuttle-Service. Anbindung an das Bus-Netz

We were not able to do breakfast. Our flight was a early flight.

Not a thing

The facility was great in all ways and the location was great.

I had a hard time setting ip my phone to order food and there was no one to help.

Un buen desayuno, habitación amplia y bonita construcción

Nunca hicieron servicio a la habitación: no cambiaban toallas; no sacaron la basura; no pusieron papel para el baño. Tuvimos que pedir cosa por cosa. Un hermoso robot nos las llevaba

Loved the room. Bed was comfortable. Darren at reception was extremely helpful. Close to rental cars

Breakfast was okay but needed stocking more frequently. Had to ask for things( yogurt, muffins, bananas etc)

Habitacion confortable.

nada

love the spacious rooms. breakfast was pretty good and it was an excellent location.

hot tub was not very clean and the shower to rinse before swimming was not working at the time. our balcony sliding door was very difficult to open/close. also had a clogged drain in the bathtub which was extremely gross standing In nasty water while trying to clean your body.

Breakfast was good

There were no towels by the pool area and the pool area was dirty . Also there was hair in my bathroom shower and the water barely get out of the shower the pressure was very low . Breakfast was good.

Breakfast, room size

The pool was dirty. There were teens being very aggressive splashing around. We could not use the pool. The key worked for parking the 1st day but the 2nd it was deactivated so we were stuck outside blocking the entrance. Had to go inside and they said sorry the key wasn't done right. I texted the hotel if we can get a credit at least for the parking and they said no. Thanks

That they have a shuttle from and to the airport.

To many people to such a small pool or jacuzzi.

Great

Nothing

location was perfect, and the property was well kept and clean.

the breakfast was good but the hot food was not great

The location was excellent for my purposes. great staff, helpful all the way….

Nothing . all was good….

The hotel overall was very nice. We Arrived early and the staff was very friendly and accommodating with storing our bags so we could go out and enjoy the day until our rooms were ready. The rooms were clean and super spacious comfy bed and I love that there were 2 tvs.

The pool was dirty (super gross green) so my children did not get to enjoy it and that was one reason i chose this particular hotel because if the indoor pool. There was a balcony but the view was crappy. Check in was at 4pm and check out at 11 you would think it would be at 12 considering check in was so late. Also the shuttles aren’t frequent enough waited about 30 minutes for the shuttle luckily I had more then enough time before my flight departed because there was also traffic on the way to the airport.

Shay was an awesome person, she was so friendly and was super helpful.

I love everything except I don't eat pork so you guys should have alternative options for your hit breakfast.

Check in and parking were great. Any time I needed anything it was brought to my room within 15 minutes. Continental breakfast was better than a lot of other hotels I stayed at. Room was clean and comfortable. Location was perfect being so close to the airport. Definitely would stay here again!

The pool was a little cold to enjoy.

Love this property everything really clean people really nice in front desk as well as the cleaning crew

N/A

everything

nothing

Everything was great.

Nothing.

Conveniently located near the airport and easy to access with their shuttle busses. Check in staff were friendly.

Rooms were clean, though a little old. Bar was average, with few drink selections and food had to be ordered off a QR code and came from off site I think. Quality was terrible. Dissappointed, as I've stayed at plenty of Embassy Suites and they're usually very good.

Check in was great and so was Benjamin the employee. Room was incredible, clean and comfortable. Free breakfast was also great.

Nothing

Very nice hotel. Parking is very convenient and accessible. Went on a 2 day vacation with my baby girl. Everyone was so pleasant to us. Wish we could have stayed longer! Best hotel I've had. Never stay over night in LA but when I do I will definitely be going here again.

If i do have a complaint i would suggest getting a security guard. I parked in the visitor parking on the side. It was very dark and i had my little one. Other than that it was great.

Cafe da manha bem variado no lobby do hotel, local muito aconchegante, banheiro e camas muito confortaveis

Room service encerra muito cedo, as 23:00h

Close to Airport

Main road noisey

They extended our checkout since we came in at 2:30. Staff very helpful

The bed in 2022 needs a new mattress. I put an extra blanket on it so I would not feel sharp stuff in mattress.

Great location with easy shuttle ride to LAX for early morning flight. Exceptional customer service from reception at check in.

Perfect location for layovers. Great. Breakfast Comfortable beds. Quiet