beds and pillows are.very uncomfortable. I almost canceled my stay at Hilton Garden in Dallas due to the beds. However beds and pillows in Dallas were not like the one in Corpus.

Early check in without fee.

It was close to my destination.

The front desk help wasn’t helpful. Upon arrival she was not friendly, especially once she saw I booked thru “booking.com”. The room smelled like cigarettes. The pool looked dirty. There were extremely loud guests running down the halls and screaming in their rooms. At check out, the same lady as check in, would not print a receipt. Said I’d receive it via email. Once I did get it, she charged me $65 for breakfast when my room included breakfast when I booked it.

local

the mattress was very hard and felt like is was made with plastic ,smell of bathroom ( like it was not clean, just looked like it was, and the charge for parking I wasn’t aware there was a charge. I should have been told in advance

clean and quiet

nothing

Great energy, clean, very nice environment. Staff and management are amazing.

room was ready before 3

I called to confirm my reservation, Hilton customer service couldn’t find it. I asked to speak to the hotel directly, the rep decided instead of transferring me he would talk to the staff. After finding my reservation, I asked to make sure I didn’t book twice, he said he could not confirm that. When I finally demanded I speak to someone at the actual hotel because I had already been charged, he said I needed to call back and press 0 for the operator. When I pressed 0, an agent named Janie answered, when I explained that I wanted to confirm the reservation she said “what’s the issue I already confirmed with the other gentleman?” she was snippy but I decided to just let it go as long as they confirmed my ONE reservation. The stay was…..okay to say the most. Upon check out, I called the front desk to ask if I could get a luggage cart brought to the room, Janie answered and said “you’ll need to come down here and get it yourself”. I’m sorry but this is a Hilton, do you not hire housemen? I’ve never stayed at a Hilton prior to this and quite honestly will never stay at one again! So disappointing!

close to Texas a&m

didn’t stay long enough to see everything inside the hotel

the staff was amazing!

The staff was extremely friendly. They had activities pages for the kids out to take. We were provided free h2o and cookies. The rooms were clean and comfortable.

very clean

the front desk associate was very rude and dishonest. she told me no rooms were available at 3pm which is check in. mind you I had a reservation. when I mentioned I was a gold member for the Hilton she immediately said there’s a room ready and put me in a room smaller than the one on my reservation. my husband went back to the lobby and saw how nice she was to another couple. he told her the situation and the manager came in and was very nice and fixed the situation. thank god for her.

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Loved the furniture and overall decor of the hotel. Very comfortable and the staff were very friendly and helpful.

The pool was a little bit dirty and no free breakfast.

They got my money for breakfast even though my room condition is including it.

Mosquitoes in the room as soon as we walked in to our room. We killed a few and the next morning they were some still around. The breakfast was also gross. My son got cereal and found a mosquito in his cereal . I got a bagel and muffin and they were both stale! I paid extra for breakfast thinking it was going to include some hot breakfast items but nope! We asked the lady who had attitude and said only cold items…Big mistake, if I knew this ahead of time I would have preferred going to McD’s for way cheaper!