very nice little appartment. lots of space, comfortable bed, comfortable sitting room, just enough amenities for 2 days (washing powder, ...) . A common room with washing machines + tabs provided in room was very helpful for people already on the road for a week. Staff was very kind, really helpful. A good choice

details: cramped hallways, and lighting in room was weird. Also noisy airconditioning.

great place to stay

by streets are grubby

Location, staff, rooms

nothing!

Such a great location! The room was bigger than I expected and the whole property was great. Loved the lounge on the top floor - great view of the city!

location and bed

Not a proper lounge area for at night

Location was excellent. Easy to walk all over, as well as get cabs. Staff was friendly, responsive, and helpful. Look for Sly!! He’s the absolute best!

Slow elevator.

Size of the suite was great, felt like a NY apartment.

No tea bags in the room, not everyone is a coffee drinker so that should be available as typical in most hotels.

location

No facilities

Good location. Staff was very helpful. Amenities were fun. Umbrellas to borrow Close to the Amish market.

The elevators had some problems. Cleaning fee.

The room was large and well equiped. It had a Lavazza coffee machine in the room, a large desk with a roll-out extension, iron, ironing board. The bed was comfortable. The bathroom had a nice-looking design.

The bathroom had the typical American shower in a bath tub where you have only one knob to adjust water temperature. since there was a glass divider, the only way to open the tap is that you have the cold water running onto you until it warms up. My other complaint is that the rooms do not have selective collection for recycling. The sugar, sweetener, creamer, napkin, plastic straw all packaged together. It generates lots of waste.

The staff was very kind and helpful. The location was very close to what I came to town to do.

The view from the rooftop. Free coffee, especially French Vanilla.

You needed to request for picking up garbage.

Great location with a lot of eating places and bars around.

Very warm welcome at the check in desk, room was ready upon early arrival. check in went very swift and within 10 min we were in our room. Hotel room was having all amenities needed including a coffeemaker, the bed was very comfortable, and we had a room on the 10th floor overlooking the city. The location of this hotel is perfect, Midtown just a few blocks away from Grand Central

Despite the fact that we were told that there is no cleaning in the room (we were told that this club is a timeshare) we could call for anything we need, it might bother someone however we were ok with it as we were informed properly. No breakfast available but again this did not bother us as we went out every morning to a diner nearby

very clean and comfortable. Nice to have a mini kitchenette

Great location. Comfortable room, and spacious for the city. Decent hotel gym. Water, coffee, tea all day. Various happy hour or brunch treats.

I didn’t realize booking through here that it was a timeshare property. There was a bit of a hard sell to attend the timeshare presentation. You can say no, but it’s awkward.

room is super spacious and very clean.. full kitichr.

the elevator was a bit slow.

Clean facilities. Nice room.

1. RIDICULOUS CHECK-IN PROCESS. I didn't know it was a time-share hotel, and I just wanted to check into my room and relax. After getting my room key, they sequestered me, and kept on insisting that I should attend a time share seminar at the hotel and that my attending the seminar was the only way the person speaking to me would get his commission. Ridiculous! I just wanted to check into the hotel room that I had fully paid for upfront. 2. FAILURE TO PROVIDE RECEIPT. Upon check-out, they said they would email me my receipt. They didn't. I called them from Canada a few days later (long-distance charges applying) and the front desk person said that they don't provide receipts and that only booking.com would provide me with a receipt - which is ridiculous! I have stayed in many hotels through booking.com and the hotel ALWAYS gives me a receipt on check-out. He then put me on hold to speak to his manager, who never picked up. An hour or so later, the manager called me and I explained to him that I wanted my receipt for my stay. He said no problem. The next day, I still hadn't received the receipt. I lodged a complaint with booking.com and they contacted the property to send me my receipt. Still waiting....no receipt yet! 3. EXTRA CHARGE. They charged me an extra $15 for my room (compared to the booking.com price), and they aren't sending me my receipt, so I can't understand what the charge is.

Great location

There were no house keeping services

clean, rooftop