It was a beautiful old hotel, situated within walking distance of Inner Harbor. The room was clean and suitable to our needs. Staff were always very friendly.

We needed to request towels, washcloths and toilet paper and even after asking twice we had to go to the front desk to get the wash cloths. Then we waited at the front desk 15 minutes until someone came to help. (This was the only time we had an issue with someone at the front desk.)

high cost of valet parking.

Location is cool - walkable distance from the Harbour with a lot of shops and restaurants

The room is ok but the bathroom was atrocious- so outdated and bathroom tile filled with mildew (gross). I requested things from housekeeping- no response. And had a hard time contacting room service as well -will not return to this hotel (not worth it)

the air conditioner was not getting cold

I love the Lord Baltimore and always stay there when I am in town. it’s a magnificent historic hotel, located in the middle of things. Staff were helpful and apologetic, but the heat drove us away.

unseasonably hot temperatures drove us away, as the hotel’s A/C systems were not yet online.

I loved the room, it was so nicely cleaned and presented, the bed was comfortable and the room was incredibly spacious. very good and central location with a lot of history to the building + a good onsite gym, laundry and coffee shop

shower was a little old and could do with a more modern refiit but it was clean and worked fine so fit for purpose as it is! only thing I could flaw with the property is that it still uses disposable shampoo / soaps and could potentially take a more eco friendly approach in the future.

location, cleanliness

no food included, stay could not be extended till 1 pm

great location , staff were so friendly ? rooms very big

All the staff were professional, considerate, and helpful Andrew Robonson was very attentive and created ease when I was beginning to stress.

There was parking but but at cost with valet. It was not in my budget. as I am just relocating .

Nice historic hotel in downtown Baltimore.

check in at 4PM (if you arrive before you've to pay 35$) neighborhood not safe not super clean

Staff very friendly

Bathroom could be upgraded

I can't remember the guys name at the front desk with the locs, but he was everything....thanks for the laughs