Location

Dryer softner sheet found in the refrigerator. Reported to manager on duty Friday. No offer to clean the refrigerator but would send someone to remove it. Why would there be a dryer softner sheet in the refrigerator? 🤢

The location was great and close to Canal and Bourbon St. It was a pleasant surprise when I checked into the hotel and saw a welcome sign with my name on it. I was chosen hotel guest of the day and I received a nice gift bag. The lady at the desk was very nice to us. Sorry I can't remember her name.

I called the front desk about breakfast and was told they didn't serve breakfast. We took a short walk to IHOP.

The property was in the perfect location for us and the staff was really nice!

It was very hot!

The location was perfect

1. There was huge rats in the parking garage 2. Parking was so hard to enter and exit because the ramp is so steep and small . 3. Booking stated this location had breakfast they did not! 4. There is no pool 5. The beds were dirty, I ended up get bleach wipes and cleaning our bed 6. Tubs were dirty like they weren’t washed 7. Parking spots were very small!!! 8. They charged $150.44 for parking 9. Our bed had stains on it 10. There was no microwave in a room 11. Elevators barely work 12. The stairs from the parking garage to the hotel was so dirty smelled like urine and the door was so loud

The location

The facility, parking, upcharges and hidden feees

Everything

Nothing

location

Dated on the inside and no windows

This property is in a great location! It’s far enough from the French Quarter to feel safe, but didn’t feel unsafe to walk home from French Quarter either.

Our room didn’t have windows to outside, only windows back out into the hotel floor so we did miss the natural light after a little while but that wasn’t a big deal really. Furniture & fixtures are a little dated but not bad.

Location is great right off canal street! I hope they open the coffee shop that’s located inside hotel that would actually be a great bonus. Room clean but coffee maker had residue that didn’t look too good so we walked to Sheraton to hit up Starbucks.I think this will actually be my go to when in New Orleans!

Coffee shop closed. Coffee maker in room was not clean.

This hotel is located near (walking distance) Bourbon Street but far enough away that you don't hear the after hours noise. Also close to a walgreens for bottled water and snacks. The inside is very unique with windows facing out into the hotel. The front doors are locked at night so staff monitors who gets in. An Indian restaurant is connected to the hotel. Bedding seemed clean with white sheets used. Hot water and clean bath tub and toilet. Our refrigerator was really cold. Compared to the hotels in the area and it's location it's a good price if you book in advance. Sorry my images are from after the weekend to prove we didn't wreck the place so I could get my deposit back.

1) walls are thin. I suggest earplugs if you are a light sleeper. 2) lobby bathroom was closed the entire weekend (iykyk). 3) some staff members seemed annoyed by general questions. 4) a second hold amount of $100 dollars was placed on my card that booking.com doesn't tell you about (at least I didn't see). 5) floors were very dirty. No walking in socks or Barefoot. Bring Sandals or slippers. 6) lighting in the room was poor. 7) doors slam shut. Every time a neighbor left or returned it shook the door and closet door. Was like that on the whole floor. All rooms could use a deep cleaning and this hotel would sparkle.

The caBLE Tv was nice

The rooms are very dark, we didn't have a window in ours and there was a big crack under our main door that we could see through

location and the staff were great!

We were there multiple nights and our room was never turned. Had to ask for more towels, coffee, toilet paper etc. from the front desk Restaurant was closed too. we have stayed there other times and had a much better experience. It’s great for those spending one night but more than one I would recommended you look elsewhere.

I had to have my Keyes reset like 4 times they Said my vehicle was too large for their parking garage so I had to park 2 blocks away in a city run garage! also the toliet was leaking in my room and the busines center was closed on the final day i was there.

Room was great, everyone was friendly No complaints for my stay

We did like the location, close to the French Quarter, which felt very safe.

ALL king rooms look to the inside of the building which means they do not have a window. The pictures are definitely misleading and should be changed, showing that you won't see any daylight. And if the staff tells you upon arrival that you will be able to move to a different room (with a window) on the next day, don't believe it...

I like the location and the large bathroom in the suite!

I did not like some of the staff bad attitudes and being rude to costumers. Check in checkout front desk worst experience ever. Also, no housekeeping to bring up towels, tissue, etc.

how close it was to everything i needed to do

no breakfast facilities

no breakfast available.

close to everything

Room was clean, no carpet, on-site parking and great location.

No restaurant or breakfast included