The chalet was in a great location and close to the blue mountain village. Also, the size and interior of the chalet was great for the price. We greatly appreciated the quick responses from the customer support team. They responded to all our concerns in less than 24 hours; and all questions were answered asap.

The following were a couple concerns we came across: - For the price of cleaning, and the entire stay, we felt the cleanliness was not up to par. There was hair in the jacuzzi, stains, broken beer bottle glass in the hot tub, etc. - The onsite manager came in the morning to address our concerns (greatly appreciated by the way), but we did wish he had knocked on the door first rather than walking around the back. We were a group of 10 girls and privacy was key for us.