Extremely friendly and accommodating staff.

Nothing it was all perfect!

את המיקום, האוירה בחדר האוכל, את הניקיון, את א. הבוקר המינימליסטית אך טעימה מאד ,את השירות

שולחן עבודה מאד קטן, אין פינת ישיבה לשניים ,חדר אמבטיה ענק אך אין מקום היכן להניח את תיקי הרחצה

Friendly staff, great location.

I booked a day after my friend and my room was $200 more. When I asked the front desk why my room was so much more they said it was because of the timing of the booking. At first they said it was because of the concert at the venue near by, but it's not like my friend booked far in advance. They agreed that a $200 difference was a lot, but claimed to not be able to do anything about it. The drain in our tub didn't work, and generally the room wasn't that great, especially compared to my friend's - which was even more disappointing since I paid so much more.

Everything went well.

Too many bums on Causeway and Friend Street. They annoy you.

Friendly and helpful front desk staff, valet easy and friendly w quick service. Great location to Mass General if looking for a place to stay while receiving care. Lots within walking difference including food options, TD Garden and Beacon Hill.

Be mindful when walking alone-approached multiple times by different people asking for money and followed from MGH to the hotel by one person.

Très bien dans l'ensemble surtout le personnel qui est très aimable et serviable y compris ceux du restaurant

Le petit déjeuner qui était annoncé compris avec la chambre mais au final à la carte du restaurant de l'hôtel

Room and decor. Staff was nice but not empowered to solve problems. Location is close to many restaurants.

COVID restrictions meant the bar was closed. But the point of staying in a full service hotel is to get a full range of service - from housekeeping to an onsite bar or restaurant. To not get that amenity but pay as though you are, seems like a bit of a bait and switch. 18 months into a pandemic we should have it figured out how to offer a full range of services safely. Other Hotel Indigos in other parts of the country have open bars. Also not the hotel's fault but being next door to a new marijuana store is unfortunate.

Great hotel great location friendly staff will be back.