nice pools and great staff

food was average. no easy access to a beach. housekeeping levels varied thru our stay.

clean, good location. Rooms are good, well furnished.

They seem to have a petty theft problem and I don’t think it’s the guests doing it. we had several things missing from our lanai and poolside that never turned up in lost and found.

Very comfortable, clean room & beautiful property

Limited food/dining options

Swimming pools were spacious and clean

This property doesn’t represent good value for money. It’s a timeshare at luxury hotel prices. No room service, no shuttle bus (very hard if you don’t have a car), very early checkout (10am), our rooms were not cleaned daily.

The kitchen and washing machine is useful for a more remote stay. Although a very long way to travel for any boat cruises. I don’t recommend if doing more than two cruises given the distance to travel for Port Allen.

The hotel charged me twice which was over $5k each time. They had told me they confirmed in their system it was all pre-paid and it was a holding deposit. This was later rectified but after I incurred significant international call costs and they told me I hadn’t pre-paid. There was no proper apology or compensation, this was incredibly stressful and I would recommend all guests double checking with the hotel before paying anything. I will never recommend this place to anyone and also all pools being only 3ft deep is a joke.

Stunning views. Clean. Staff is exceptionally friendly and helpful!

Everyone was wonderful

Air conditioner was aimed directly at the bed with no way to reduce air flow. Very bad

Kauai is fabulous and the rooms are comfortable

The location is awful, far from both restaurants, beaches and things to do. The local restaurant is mediocre and there's no real breakfast offering. The place stinks unless you're dedicated to do most of the cooking yourself or love having to drive every time you want to eat or have any kind of activity