Location

AC on the floor making lots of noise

I felt safe with my daughter during our one night stay.

The restaurant was closed, therefore no breakfast was available.

Clean hotel room with minimal noise from the outside. Was easy to find it and close to shopping plaza.

The AC unit was extremely loud and was blowing air directly on the beds, making it very heard to sleep. The gym was outdated.

Location and the people

Nothing that I didn’t like (:

everything and felt safe

n/a

The night Front desk clerk was nice and friendly real courteous what is and helpful. Love the location as a professional truck driver we were able to park our bobtail on the property.

Maybe they could update the washer and dryer to the App system in case we dont gsve coins

Good neighbor hood

we liked the price, but once we arrived, I would have much rather paid a higher rate for a better experience

booked a king bed with tub, was given a king bed with shower only then had to settle for a double queen in order to get a tub, one of the queen beds was filthy ( I have pictures ) the tub had to be cleaned before I could use it. my debit card that was used to hold the room with the chosen option of paying on site at facility, was charged as well as the credit card that we gave them once we arrived, the vending machines only take dollar bills, not fives or not cards

it was clean, seemed new. spacious room and very comfortable.

I wish breakfast started earlier, we got up too early to enjoy it.

Nice decor. Up to date.

Clean, beautifully decorated. Good location.

1 ~ I chose 'pay at the hotel'. The staff assured me they were permitted to run the card given to hold the reservation. No, you weren't. They stated they complained to Booking.com but nothing was changed. I was paying cash. I didn't have that sum of money in my account. Even though the posting wasn't completed, it showed a negative balance on my debit card. I had to say it was unauthorized to prevent possible bank fees. The bank was in a county 4 hours away so making a deposit wasn't a choice. This resulted in canceling my bank card. What a pain. 2 ~ coffee bar was minimal and not welcoming at all. The coffee in the rooms was minimal as well but the condiments were nearly nil. 3 ~ breakfast was $10.95. There are very good restaurants within 20 minutes. Overall, unwelcoming bordering on hostile. Hampton Inn is a world better and feels like home. Great coffee, great, friendly staff, yummy breakfast included. I hadn't used HI in years. Now I remember why.