I was travelling with my nieces and this. was a very child friendly hotel, the pool has slides, and a free "kids bar", there is an area to play games like ping pong and giant jenga and a stand for shaved ice and ice cream. Being on the bay us great we kayaked and did stand up paddle board every day.

I wish the dining options were more. affordable, for 3(2 adults , 1 child) of us I had to pay $100 for the buffet style breakfast. There is also no room service. Also felt pretty crowded especially on elevators/ the pool.

كل شي .. موقع الفندق السويت كان واسع ونظيف والاطلاله خياليه خدمة الفندق ممتازه سيرفس مطعم حمام السباحه ممتاز

لا شيء

Location is very good - close to the ocean and the Sea World. Nice breakfast with vegetables and defenitely above average of what we experienced during our west coast vacation. Staff was supper attentive and easily available.

Pool area is a bit underscaled given the size of the hotel. If hotel is close to full, you night not find a sunbed. Prices are on the higher end - 17-20usd for so called cocktail is befoming a standard, but let’s not be afraid to call ot crazy.

The property and amenities were beautiful.

We ordered dinner from the Pelican Cafe. My husband had 3 bites of his fish tacos and felt like there was something wrong with them. So he didn’t eat them. He started throwing up 30 minutes later. I called the restaurant to tell them and it was as if the woman that answered the phone didn’t understand what food poisoning is. She offered him a different meal (he was already throwing up) and then offered us a free breakfast for the next day. Neither of which was helpful. I stated you should tell your kitchen staff someone is sick from the food. She said she would and then hung up. It was so very bizarre. As if she either didn’t believe he was sick or what I don’t know. At the very least she could have refunded us for his tacos. Poor customer service at best. Our room was also not ready when we arrived. Everyone else in our group had rooms, one was even upgraded to a suite for no apparent reason, but ours was not ready. I had politely asked if it was ready via text earlier in the day. I was told it wasn’t which was fine. But when we arrived at 10 to 4 I had hoped for it to be ready since everyone else in our party was checked in and able to go to their rooms or suites and get ready to go to the pool, but ours was not ready. I know it sounds petty but when you spend $320 for literally 10 hours of your life, 8 of which will be sleeping you’d like to have a room and food that doesn’t make you sick.

We stayed there for 5 nights. Room type was Quens bedroom with balcony. İts a very large room. Beds and pillows and sheets very comfortable and clean. Thre was a coffe machine with starbucks capauls. Location was very quiet and easy accesable. Stuff was very kind. Hotel was very clean and compact. We used pool by the way. The weather was cold but we can use pool because its warm :)). And also car park very easy and we use the vale. Vales stuff very helpfull.

Parking fee

Good breakfast. Too expensive though. Great service.

Emily at front desk, so helpful. gave us dinner tips and room with great view of sunset

extra charges, parking is spendy, resort fees. etc etc adds up!

Amazing experience. Great landscape design, perfect location, and the nicest staff. Breakfast with a view was great!

Maybe could have different pillows, personally think they were a little too soft