Location and staff

No HDMI outlets in the room (401)

It's close to the airport. We were able to check in on our phones and access our room through our phones. There was plenty of fast food choices nearby and a WalMart across the street.

The building is old. One elevator was out of service.

The young girl at the front desk when we checked in was very helpful with getting our boarding pass for our flight. I do not know her name but she was on duty when we checked in around 7pm.

Nothing

Hotel was clean. Only able to get up in elevator only by scannig our room key first was a good security feature. Only able to get to our room thru a security door once up on our floor was a good security feature.

Walls so thin I heard people in next room talking and coughing. Unable to hook up Xbox to the TV for my child. Center of building open to all the different floors was scary, especially with children. No balconies in whole building as I thought when booking this hotel. Room service difficult to order, scanning qr code taking us to restaurant's website only to order either as a take out order or delivery order--no "room service" really available. Bathroom sink squeeled when turned on. Toilet did not flush right, toilet paper always remained. No microwave or mini fridge in room like I thought it said there was when booking this stay.

Thermostat was broken. Room was freezing and couldn’t trim it off

The location & neighborhood. Reasonably close to the airport. The bathroom was nice & spacious.

I thought the beds & pillows were too firm. They almost didn't find my reservation because my name was entered incorrectly.

After spending 200 plus on a room...breakfast was another 9 per person...we chose to go elsewhere why pay that for a continental breakfast. There was no mini fridge...really hard for a breastfeeding/pumping mother and no USB ports. I know this is minor stuff but cheap hotels have these things.

located near the highway, making it easily accessible to where we wanted to go.

the apartments behind the hotel made it feel a little sketchy.