very comfortable

nothing

Loved the staff and bartender and breakfast team.

I didn’t like that the person who answered the phone when I confirmed our reservation I asked there was a shuttle, and they stated no. So we took an Uber ride from the airport and Seattle to the hotel, which cost 75+ dollars only during check in to find out if the hotel actually had a shuttle.  I also wish that the restaurant and our bar stayed open later. We arrived about 9 PM and it would’ve been nice to be able to have a nightcap and maybe a couple appetizers. I feel like that will bring an even more business from your guests that are staying there at the hotel. 

location correct

We checked in on the app, it said it was complete but we’re waiting on the room keys that come electronically on the app. waited for over an hour only to learn from the nasty lady at the front desk that we were first time visitors there so we couldn’t check in that way. I told her that was ridiculous and she threw us out

Quite room and clean blankets

Room was clean and beds were comfortable

No usb ports in the room. No suitcase stand. No .microwave . Refrigerator difficult to acess.

It's in a convenient location

Our room was marked as king + sofa bed. The sofabed in the room was barely an armchair. So there was no room in the bed for two people to sit and relax (outside of the bed)

location, clean and convenient

sofa bed was uncomfortable

King bed was very comfortable. The room was good size. Place was not noisy. Front desk person was very responsive when I asked for a pillow.

The sofa bed was not comfortable. The bathroom sink area was small for 3 people. Please add more hooks in shower room. Shower is a little narrow. Lots of wasted space in the shower/toilet room.

location for my purpose

elevator close to our room was out of order and we were on 4th floor. it is not a complaint

No breakfast available.

Hotel is in need of upgrading.

nice upkeep and accommodating staff.

room was outdated and air was very dry.

It was dirty. There were hairs on the wall in the shower.