When I booked it it said breakfast included, it was not included

Breakfast not included when I was led to believe it was. Pool was closed when I was staying with my son who really wanted a pool. Room I booked was supposed to have a bathtub it did not. And I was quoted one price and charged nearly 200 dollars more.

The water pressure was good. There was a fridge.

The checkin staff was horrid - FaceTiming the entire time (I saw the people when she put her phone on the counter) was snappy at me because I was interrupting her call. The walls are thin, the bedding was a joke, mattresses so hard. The bathroom echos like crazy and because of the shower design the floor is a swimming pool. Water damage above the sinks, no mirror with a chair (bathroom only) and not even a hair dryer. The AC was RIDICULOUSLY loud. Also this is within yelling distance of the hospital.

Didn’t eat anything there!!

The sheets wasn’t clean at times..

Location close to a lot of places

There was children running the hallway very early in the morning and being loud

Breakfast was fair - help not very friendly

I put in for a room on the first floor - ended up with a room on the third floor

Staff, location and cleanliness

Only one mirror in room, lighting in bathroom very dim over one mirror. Price of a small glass of wine!

Everything

Location was convenient, the room was clean, beds were comfortable, fairly secure parking lot with 24 hour security. Staff was friendly and professional.

No daily housekeeping (every other day, fresh towels are left in a bag hanging on your doorknob), no breakfast buffet, not as luxurious as other hotels in the brand.