I was on the first floor

The pots and pans were filthy, the trash from the previous guest was still there, the breakfast was bad, the bathroom door didn’t close all the way, the bathroom sink didn’t drain, way too expensive for the quality!

Staff was rude and didn't listen well. Had reservation for family who came.down with covid. Canceled reservation buy was charged anyway Manager stated people have emergencies so what we have to charge anyway. Did not provide GM info as requested had to call back the next day to obtain from a diff staff member. Imagine if person with Covid came in and caused their staff to get.sick how much money they would've lost. We did the responsible thing by making them aware of why cancelation was needed saving them money. Imagine how nice it would've been for them to consider my family member..and we had 4 other rooms booked that were paid stays. Won't stay here again. There were other issues but.this.was the main issue.

Super clean rooms and facilities

Na

Very close to the Spine Hospital where I had surgery

Our was not vacuumed and we picked up trash when we arrived

Good location and very nice staff.

No issues.

The room

The breakfast could have been better. The trash was not emptied in a timely manner, was over flowing in the breakfast area. Was assigned a room already occupied, the desk clerk, Isaiah didn't realize it until after two attempts to use the room key card. He assigned me another room while I waited on the 3rd floor.

Very close to where we were playing at a tournament. Love the kitchenette area. Big refrigerator was a major plus.

Can’t say there was anything we didn’t like.

The young man who checked us in was fantastic.