Convenience

Very clean and easy to find

For the most part, the room was clean. The breakfast was very good.

The cost was NOT what had been confirmed to me upon booking. The bathroom had cleanliness and maintenance issues.

I loved the room. Very comfortable. Staff was kind and helpful. Also check in wasn't an ordeal and it didn't take forever. Unlike other hotels where you are waiting forever while they are clicking away on their computer. The Hampton Inn is efficient and they have their stuff together. If you are going to be having a long or busy day and know you will be exhausted stay here. Check in is a breeze.

Room was large enough for kids to move around.

Pool area was cold and water was freezing.

The girl at the desk was absolutely wonderful!!

Nothing

The woman at the front desk Harrassed my two employees told them they were allowed to leave bc the room wasn’t paid for. Which is FALSE I booked it through booking and have all the receipts and confirmation to show it. I rebooked for one night and she was telling them my funds were insufficient which is also not true. I called to discuss the situation and was hung up on and she said call back tomorrow to talk to my boss. Which I will be doing. VERY UNPROFESSIONAL BEHAVIOR.

The Hampton is very nice, with attentive staff and a great breakfast. it was a bit challenging to find from the freeway after dark, although we navigated to it without any major issues.

Finding the access road after dark.