Aseo , comodidad de la habitación

Close to my family.

Some wear on the door in the bathroom.

Bien

Limpieza

Café da manhã muito bom

Eles fizeram um bloqueio no cartão acima do valor e ficou registrado no cartão o valor a mais . Quero ver na cobrança do cartão, pois a diária pelo booking foi 110 dólares e a cobrança lá foi de 160 dólares.

Check in was quick. Room size was good. The fresh cut fruits at breakfast were good. The staff was nice.

The furniture in the room was a bit dated and worn. The face bowl had a slow drain. No microwave.

Limpio

Todo muy bien

Rooms are very nice, we had a king room with a separate pull out couch area that was very nice for lounging. My kids had a double room right next door and they loved it. pull out couch was very comfortable for my son. Breakfast is very nice, staff is always on hand to help. very clean.

I do wish they had the bar open more often, there are bottled cocktails available for purchase, but its not the same drinking in your room.

Breakfast

Short staffed in respect to cleaning as the bathtubs were never washed and had hairs on it and on the floor. Carpet still had dirt like label strings, small food crumbs. Bedside tables not wiped, had a lot of dust which triggered asthma and allergies. I would advice the hotel management's to employ two cleaners so that the work load is shared and the cleaning goals are achieved thus maintaining the standards of Hyatt chains.