Great motel hands down give it a 10. The service and performance here with consumer service amazing. People that leave bad reviews here are petty. My family loves it here and this motel is 5 star to us.

Nothing

It was very bad all around

The cleaner did not know how to clean the room. I was a house cleaner myself and never see anything like this before... needless to say I never got my money back for not ever staying there! Do no stay there....

Location

Front Door lock has problems. After I requested, they changed room for me.

The beds were comfy , the room wasn't a bad size.

We didn't see any breakfast anywhere. So that was a disappointment. We overslept and asked to pay for an extra hour to check out and instead of saying no and pleasantly leaving us alone to get our check out done faster they called and banged on the door every 5 minutes, as a result, made us more anxious and more stressed so we took longer.

Staff sucked, rude. When asked a staff person's name they refused.

The bed was comfortable.

We were there for four nights. There was no clock or coffee maker. The room was not the cleanest, corners and along the baseboard were grimy. The headboard was dusty and when we turned on the heat you could smell the dust burning off on the heater. We had to ask for clean towels. The garbage in our room was never picked up. All in all the room needed a deep cleaning. There also seemed like people were living in the motel, very low income. Had we expected or known when we booked we never would have chosen this hotel. Very disappointing. We went to this motel because five or so years ago we used it and it was very good, clean and had everything we needed. It’s like there was a change In ownership. We realize there is a problem getting help but what rooms are for nightly use should be better looked after. The woman at the front desk was not friendly. There was a young man there when she wasn’t working and he was kind and friendly but was overworked.

Nothing , there was not anything that was worth mentioning.

The front desk was not helpful, there was no elevator. My son broke his ankle while we were in Hampton and I asked for a room on the first floor she said she could not accommodate us. I asked to be refunded so we could stay at a hotel that would accommodate our emergency issue and they said no. Very disappointed that my son had to climb stairs while being medicated on crutches. This is not the hotel I would ever stay again.

No breakfast

No hot water