Everything! Friendly staff love the hotel restaurant! Good food! Beds very comfortable love the view and location. We love the beach across the street.

Close to the beach, family friendly, they don’t skip on alcohol, offer shuttle services, offer spa, offer beach butler or issuing hotel umbrellas and towels and chairs, great staff

One mild issue was the AC unit kept making this weird click or dripping sound while cooling the room but with some background sounds it’s tolerable

LOCATION WAS ABSOLUTELY PERFECT! Just crossed the stop light and I was in heaven on the beach. I LOVE that the location of the hotel is on the much, much quieter and solitary part of Carlsbad. There is also restroom access due to the RV/tent site in between the beach and the beach access from the hotel. IT WAS ALSO SO, SO WONDERFUL that there is a covered parking structure just right across the hotel. Parking was a breeze, thought not cheap for overnight parking. Loved that the walls were well insulated. I was worried because we stayed for 4th of July and there were a lot of guests. Our room overlooked the pool area, but, we did not hear a thing with all the guests at the pool and lots of guests in the hotel. Didn't hear door slamming, didn't hear people walking by or taking showers. That's a huge problem for me wherever I go. I didn't have to use my earplugs! I always bring a pair now when I check in to a hotel due to inevitable noise from neighbors. I was REALLY SURPRISED how well insulated the rooms are!

Check-in took almost an hour until our room was ready. I checked 3x at the desk for our room. That's the FIRST time in my life of traveling where my room wasn't ready at the time it's supposed to be, which they said at 4pm. Parking is WAY OVERPRICED, but so convenient. We can't win with parking fees.

Everything is beautiful and wonderful

nothing

I paid for a room with balcony but the property didn’t fulfill this obligation.

I paid for a room with balcony but the property didn’t fulfill this obligation.

Location and pool facilities

Some deferred maintenance

Beautiful location, friendly staff and comfortable.

Safe, comfortable, clean, pool and hot tub area is beautiful!

A back entrance had a slight urine odor. I forgot to inform staff. I am confident it would have been cleaned if reported given how clean the rest of the building was.