conveniently located to where i needed to be. quiet and clean

a breakfast room would have been nice

Location.

Dirty, unhelpful staff. I rented the suite that had a kitchenette. Not one glasss, plate, silverware to be found. The cupboards were completely empty except for one toaster.

They have ceased offering breakfast since Covid and have chosen to not restart having a nice continental breakfast

No breakfast and having to pay extra for parking even though you were staying. They are charging $15.00 a night for parking - not good!!!!

The location is perfect for medical visits to the Mayo Clinic

We checked out a day early from the original reservation and the hotel could not give me credit for it. The bed was positioned about 12 inches too close to a wall for wheelchair access.

All

None

Did not have it

Room needs some updating, ceiling need’s paint

The location to Mayo. Great coffee shop in the lobby.

Everything to do with the hotel room. The room was not clean. My daughter had to shower with her shoes on. The customer service at the front desk was awful. We had to go to the front desk 4 times just to get into our room because a key wouldn’t and after three different tries they finally moved us rooms. The pool was not swimmable, there were huge nests of hair and dead bugs in the pool. The ice machine only worked on one floor. It was a terrible experience all around.

Location

Floor

Location to the hospital

Towels were never replaced

Location

Old

Near the clinic

Nothing really

Convient to the drs.

Well only thing I didn’t like was there was no hot water for shower it was Luke warm.. not my kind of shower most rooms are great on water this one was not. But the ;bed was great and some rooms the bed sucks

closeness to Mayo Clinic room was fair and comfortable the bed was comfortable and the suite was ok -

difficulty getting trash changed and clean towels . very stingy with coffee in room and none in lobby - have to ask for everything. cleaning lady never came in room and can’t speak English - we stayed 4 days no carts to check in or out - we had to use a Mayo Clinic wheelchair to move our luggage limited hot water for bath - best to take bath at night so you have hot water

The locayion ismperfect

I was travelling alone and jbooking.com checked my into this room with double bed meant for 2 or more people. I could have saved some.money. For someone wio went to the hospital all day and returned late, theere aiould be a discount I

location

The front desk clerk to at least 30 minutes to get us checked in, I’m handicapped and there was no parking available and finally your desk clerk was on some type of drugs! absolutely ridiculous!

location

No comfortable chair to relax in.

The room was well kept and spacious, put together nicely for the long stay Mayos sometimes requires. The staff was very kind and accommodating. The laundry room was easy to get to. Nice game room and pool area. The parking garage was also a bonus, though only good for small cars.

The TV lineup didn't offer much, and the movies available were slim. Offering Netflix or other streaming channels would be nice. The water pressure wasn't great in the shower, and the bathroom was a tad small. There is no business center available to print things. Otherwise, this is a fantastic place to stay.

location

cleanliness

The location was in walking distance to where we were going.

The parking. The parking stalls are double marked and lot of people parked in two stalls leaving no room to park. In the lower level couldn't find my way to the lobby.

Room was clean and had extra Room if you we’re staying longer

Hallway carpets were a mess of stains and smells.

I have appt at Mayos every three months the hotel is located next to Mayo Clinic

It was a large enough room with a fridge which we needed.

We needed to call housekeeping as the bathtub was dirty with scum on the bottom and there was a pillow case on the floor behind a night stand.

Convenient to hospital.

Very convenient for Mayo clinic appointments.

No breakfast. Pillows are on their way out.

easy access to Mayo Clinic