The staff was very friendly. The room was very homie

Could only get clean towels till a certain time at night

nice amenities clean

had such a horrible experience checking in & then I was given keys to a room that was occupied after having the keys made a second time. almost had an anxiety attack trying to resolve an issue between the hotel and booking.com payment system. i was treated like a thief & hotel employee initially was extremely rude in front of other people waiting in the lobby. i felt ashamed & near tears before she realized I was not lying about my room being paid for already on the app.

Nothing

The unprofessionalism and lack of communication.

How clean it was

The workers told me my reservation was not there an I was not able to stay so then My card was charged also I just would like a free stay somewhere thank u for the site to

The lady working the front desk was nice and apologetic when confronted by advertised discrepancies.

no kitchenware available including no coffee pot. Also, no hair dryer or hangers available. Had to ask for linens for fold out couch. She had a hunt them down and was very disgruntled

nothing , it was horrible

filthy , people sleeping in the lobby . poor service , room service didn’t even come clean or change sheets . disgusting .

I didn’t stay here

I’m waiting on a refund

NOTHING!!!!!

This place was AWFUL. Staff was EXTREMELY rude. She argued with me and spoke terribly to me. Then the room was dirty, from the carpet to the linen to the bathroom!!! Stains on carpet, bedding and awful odor in room. To top it off, dead and live ROACHES all over the room and in bathroom. The kitchen area was so disgusting. They eyes on the stove were eroded. We left after 5 mins!!!! I felt like something was crawling on me for days! we had to pay for another room!!!! worst experience EVER! I forgot to mention how when we 1st pulled up, there were people sitting on door step of hotel who appeared homeless! One lady had an IV sticking out of arm with 2 dogs in her lap, while another person was bringing pots and other items that looked like he got them out of a dumpster! I’m not bougie or anything like that, but this place needs to be shut down! You couldn’t pay me to stay there!!!!

Location was good.. The staff was rude 😒 and the cleanliness that was promoted wasn't what I got.. Breakfast was especially terrible, I understand social distance is at hand but the presentation was horrible.

Rude staff and smell of rooms .And the elevator smelled of urine. The land scape was covered in dog feces. Got a loud knock at 1030 to be asked if was checking..

Trash cans were full from previous occupant. Hallways smelled bad.

They had reservation but no room. I will have a difficult time trusting this system again.

Staff was nice.

Oh my God, it's the 2nd time this year I had stay at extended stay and both were bad and had to leave before time. To start of place SMELLS BAD. We arI've at 12 midnight and entrance door was locked didnt knew how to open or call, they had wall phone box but no sign asking to call front desk ( later found out they had sign but inside lobby (Ginius)). Room had kitchen with microwave which doesn't have working display. For sofa bed no bed sheet or pillow, mattress had BIG black stains of God knows what. Asked front desk for pillow blanket (they were low on that so didn't got that). Asked for free wifi they didn't had it for us because of system issues they were able to register me at night so didn't got that night when we came. Carpet was smelling bad. Concept of studio is good but action plan of not keeping quality I think is bad. My family never going to stay in extended stay ever.

Fresh smell in the lobby

Odor in the room. New carpets needed. Definitely!!! 1st floor smells nicer, so it was a bit deceiving as I walked in to my room on the second floor to get welcomed by the smell of urine. So that was great. Knowingly, check out is at 11. I get a knock twice ay my door at 1030 and was asked if I was checking out already? Haha okaayyyy, as if I had planned to stay there all week. No Karen, I wanted to leave Tulsa as fast as possible TRUST me. But thank you for the pleasant reminder. Glad I had my door locked as I was changing. Needless to say I had a great time until that. Thanks for the pleasant reminder ladies. And very sweet attitude. The housekeeper was sweet though, truthfully.