The desk clerk was pleasant and tried to accommodate the best she could. She advised she was the only worker there because they weee closing down after the next night and all other employees had quiet. So no way she could do it all by herself all night and day and be the front desk worker and the room cleaner all in the same. I commend her for staying and trying

The room carpet was very stained and dirty looking, The sheets and pillow cases were white and had all kinds of stains on them and appeared to be dirty. The counter top in the restroom was not wiped down, and the shower had a top to something someone had used in the stopper area. The toilet stool rain constantly after flushing it for the first time. I had to ask for an iron.And they charge a $100 incidental fee for an unsatisfactory room. I also read they served breakfast and she said no we are closing down for renovation to be a different hotel so we are not doing breakfast anymore. If I had know all of this I would have never booked there. I kept my reservation because I didn’t want to break my reservation agreement and be charged for not keeping it because I didn’t get there until after 7 and you must cancel before 4:30 with no charge. I really feel I should get a full refund or at least half of my money back.

No Breakfast,

No Breakfast ,No coffee, remodeling should have been told before hand ,workers woke us up every morning 730 -800

Clean and comfortable beds and the shower was amazing.

Nothing

The location

It took 3 rooms to find a room that had been properly cleaned. The floors were filthy, trash piled up by the elevator and smelled like dog crap!

the bed

the breakfast

It was nice as usual every one is always so polite and does everything to make you comfortable love it for the value you can't beat it

The staff was fabulous

The smoking area was right outside the front door and the back doors did not work I'm highly allergic to cigarettes plus there were cigarette butts all over the place

The staff is so nice and helpful