Location was great

Staff was friendly,

Parking...... I was surprised that parking was not included as this was not communicated at booking, so paying another 50.00 really left a bad impression. Won't stay again.

Great location! Close to the downtown action and events!

The bed wasn’t to my liking but it may be because I’m spoiled to my own bed!

Everyone was great

Everything was great except the morning we checked out. There was no coffee pot and the First Lady we talked to never did anything to obtain one. We had to call back 2 hours later

Modern , easy access , good ambiance. Clean and spacious rooms.

Was a good 25 min walk from centre . They charged my card , 100$ per night and the refund is not immediate , can take up to 7 working days . As I didn’t owe them anything bar the parking I felt this was unnecessary .

very nice, clean and friendly

drinks were so overpriced and our room was never cleaned even after we asked the maids to come back once we left that EVENING

Everything was very nice, clean, and comfortable. They have great amenities if that’s what you’re looking for. We enjoyed our complimentary drink at the bar with live music. All of the staff was so nice with every interaction!

Super friendly staff!

It was very nice and clean. There was a lot of things to do just in the hotel. It was also very close to a lot of things

The staff was okay. They were not super friendly and acted like we were inconveniencing them by asking questions.

Location was great with a short walk/drive to the bars/nightlife of downtown Nashville without being in that area when ready to shut it down for the night.

Parking was a little pricey.

The room was nice, and the bed was very comfortable.

No ice machine anywhere. Had to go down to lobby front desk to get some ice

They offer complimentary use of a guitar and amp for the room, and that was a really nice perk. Our son loves to play guitar, and this was the highlight of our stay! The bathroom is very modern with great amenities, and there is a well-stocked and reasonably priced mini-bar in the room.

I couldn't believe how much on-site parking cost. I realize it's parking in the city, but this hotel is not on downtown Broadway...it's midtown. I was seriously surprised that there was no discount for parking when staying on-site. It was cheaper for us to park when we went downtown, and we were there during CMA fest! We have been city travelers for years, and I have come to expect these prices in New York or other big cities, but I don't think it's appropriate for this area of Nashville. One other thing (and this isn't the fault of the hotel...it's because I didn't know the city at all). This hotel is near Music Row, which is NOT where the action is. Music Row is interesting to walk, because there's a lot of history there, but it's a bunch of recording studios, many of which you cannot visit. We thought we were going to be closer to more live music, etc. So if you haven't been to Nashville before, do know that you're staying in a quieter area of the city. Hattie B's just a couple of blocks away, and Parlor Doughnuts is only one block away, so there are places to eat, but if you're looking for Honky Tonks and all that, you've got about a mile walk, just FYI.

Great refurbishment and very comfortable

Wasn’t walking distance to Broadway entertainment area and required Uber (wasn’t a major problem as it was reflected in the room rate).

Nice staff. Loved the shower 😂

Construction was going on with the new restaurant that's coming but other than that everything was 👍🏾

It was located right in the middle of all the activities we wanted to do, from downtown Broadway, The Parthenon, to 12 South and more. Also, you can tell thought is being put into the property. It’s super eclectic, the bar right outside the elevator is fantastic, and the daily presence of a musician was a neat experience. The Analog on the second floor was really unique; it was a differentiator for sure.

The AC unit in our room kept going on and off throughout the night, which in my opinion means the temperature was controlled or maintained very well. It wasn’t uncomfortable when in a deep sleep, but if you’re a light sleeper like myself, it’ll keep you up. Also, the restaurant not being open was a bummer. We heard it’s been over a year, since it started getting worked on.

very cool vibe

it was simply amazing. it’s in a great location and feels welcoming.

this is being nit picky because I had an fantastic stay. I was not excited about the rain shower but once I noticed a shower cap was provided it was fine the pressure wasn’t so great but still did the job.

great location. great lobby area with entertainment and bar

I liked everything. the only issue I had was the pillows were way too soft

Loved listening to the live music and enjoying a complimentary drink while waiting for our room to be ready

Bed was good Room was clean and comfortable Temperature good

Didn’t provide bathroom amenities despite request Could hear noise from other rooms especially party goers at early hours Not clear how to tell service not to come in Cash machine downstairs broke on me and no one seemed to care

lovely lounge area and live music, beds were really comfy and the shower was great. I loved the gowns and slippers too.

it needs a restaurant.

Outstanding hotel. Clean, comfortable. Loved the live music in the lobby. Staff were friendly and helpful.

Pricey for what it is.