Location

The elevator

Niente in particolare. Hotel un po’ vecchio e decadente

La posizione della camera. Vista muri palazzi

Clean, old school and comfortable

The location, generous sized rooms.

We booked a city view but looked out on a Aircon unit, asked to change rooms but the girl on reception didn’t want to help and had such an attitude. we did eventually get another room that was not much better. Booking.com needs to check what is available before you charge extra

ok- not much choice

Not much choice

The front desk staff was wonderful, great energy, very friendly, always greeted us. Same with the valet drivers!

I want to be clear that the staff is great! But our room was not so great. Upon entering there were rotten leftovers in the fridge, crumbs in the bed, and toothpaste on the mirror. During our stay, the bathroom lights flickered on and off, the mirror in the bathroom almost fell off the wall, and we had no toilet paper. We told these things to the front desk and they gave us toilet paper and told us they’d send someone to help with the lights & mirror and the only reason we could tell someone had been in the room is because the cleaning staff left their cleaner and rag. Unrelated to the room, the lobby and elevators smelled like sewage. It was so bad that you had to hold your nose when walking through it. There were a few other small things as well, but I think I set the tone with the above statement. my partner and I both have worked in hotels and we aren’t big complainers, we know that everyone is short staffed but it was really frustrating for a stay that cost $500 for three nights.

The location was perfect for the things we wanted to do. We were able to walk which was a plus.

The staff were very friendly from getting checked in to the bar/dining area. The room was clean and they had pool that my partner and I could play. As well, free cookies and milk at night.

We stayed in 1712 and our view was of air conditioners. It didn’t really bother us and everything else made the experience better.