The hotel exceeded our expectations. It has one of the best locations in the city. Staff is amazing, kind and really helpful. The hotel is very clean.

Lovely spacious rooms with a great view of the harbour. Central location for the old town, harbour, site seeing,shops and restaurants. Beautifully clean with large fluffy pillows a sofa, fridge and 2 bathrooms. A few complimentary drinks in the fridge, tea and coffee to get you started. A nice selection of breakfasts foods that are topped up regularly throughout the morning. The roof pool is amazing with spectacular panoramic views of Rethymno. If you choose a sea view room remember you won't have the sun as North facing.

Infrequent drain smell from bathrooms, that got very strong at times. We even bought bleach to poor down the waste pipes. I don't know if it is every room or just ours on the top floor corner room.

Garden

We were 3 ladies traveling and stayed at this hotel for 4 days. The hotel is nothing like it’s advertised. It’s nothing even close to 4 stars. It’s old, run down and unclean. All facilities and corridors smell of smoke, we even saw excrements on the stairs once. Bathroom was rusty and moldy. AC was old and dusty and was leaking on the balcony. There were hols in the sheets. But none of this compared to rudeness of the staff. We were treated terribly when asked for basic things, we were told to get everything ourselves otherwise to go to Hilton. My cutlery was taken from me while I was still eating, and I was asked to change the table to a smaller one just because I was alone at breakfast. Breakfast was terrible, crockery was all scratched and glasses very dirty. We had a very bad stay in general. We would not recommend this hotel ever. Bad value for money, bad quality everything.

Fantastically comfy bed and just a short walk from all local amenities

great central location, just few minutes away from the old town.

The location was great!

The place could use a modern makeover.

very friendly staff. very clean. nice atmosphere. the lobby and the garden look great

rooms are a little old. the street looks a little dirty breakfast is good but could be better

old

noise