Great hotel, amazing views and really friendly staff

Outstanding kitchen, bravo to the Chef and his kitchen and restaurant service team. Every dinner was full of surprises for the taste buds. Plenty but not too much - in short excellent. Location of the hotel was out-of-this-world, at true hideaway. Our room was perfect with the most wonderful view. It's worth to book the room with panorama view and balcony. Staff was great and helpful. Outstanding spa - not too big yet never too full - with excellent treatments. overall excellent value for money.

"Private" parking at the bottom of the mountain did not really work out. Had expected a closed parking with a barrier and maybe a code or so. If you have too much luggage, better to ask for pick up, but with the little gondola it works and is fun. It was not 100% clear to us what is and is-not included in the price, but this may have been us not re-reading the details. So, no big issues, overall outstanding and highly recommended.

Super service, Beatiful view, nice and quietly. Pool and relaxing area was perfect

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Amazing views. beautiful spa area.

half board menu in the evening was very restrictive. evening meal finished at 8pm. Nothing to do after the evening meal other than go back to the room.

Everything was excellent, beautiful place!

The hotel's location is unique. It is up the mountain and arrival is by cable car. The views are amazing. A network of hiking trails runs past the hotel - bring your hiking boots! The facilities are fantastic. The rooms are modern, clean and comfortable. The spa is just great - there are multiple saunas and pools. The outdoor swimming and relaxing pools are delicious. The fitness center is good. The service is attentive without being overbearing. The front desk helped with all manner of local directions and recommendations. Meals in the hotel restaurant are superb; every dinner was elegant, interesting and tasty. Breakfasts were wonderful. A variety of breads, cheeses, meats, yogurts, eggs, cereals, fruit are available on a buffet. The kitchen would also gladly serve freshly made breakfast dishes.

We had to go home!

Beautiful rooms with a fabulous view.

lovely location and magical setting and approach by cable car. great spa area.

our only feedback is that we were unable to secure even one treatment over our 4 day stay. it would have been good to have been prompted in advance if more than 8 days notice were required to secure a treatment: after all most customers booking a spa retreat are likely to want to have a massage or facial.