We had a wonderful long weekend in January at Springbank. The place was beautifully clean, welcoming and comfortable. The bed was extremely comfortable too! Excellent location, right by the harbour :) Only downside is that if you are a dog owner, this place is dog tolerant, not dog friendly. The lounge is upstairs and they prefer you don't take them up there (we're pretty sure children make much more mess!). Totally understand not letting them in bedrooms or on furniture but this seemed a little much and wasn't detailed on the booking info. Classic case of the owners not understanding the human-hound holiday. Having said that, it wouldn't stop me returning. All in all a great place and I would recommend it!

Lovely house with everything you need including dog bowls for water and food- The layout is amazing and views out across the fields is so relaxing. If you have dogs my only recommendation is take some rope or a bike lock etc to secure the gate because the lock is not great and you don't want to find your dogs running out on the main road and also a portable stair gate so your dogs don't go running up the steep wooden stairs to the lounge. We did because we been before to ensure our dogs stay safe etc

The bedrooms at the front of the house were big enough for double beds but nothing else. No wardrobes or hanging space. Unable to get in and out of bed on both sides. The other bedroom was fine with plenty of space. Kitchen and dining area good. Lounge excellent.

Great house and so conveniently placed in Wells so we could go for walks from the house or stroll down the road to shops or places to eat. Each bedroom having it's own ensuite bathroom was much appreciated by all. Of course the crowning glory is the wonderful upstairs lounge with plenty of comfortable seating and amazing views out towards Holkham Woods.

Ideal location. Property well equipped. Roof terrace a real plus especially with the great weather. Parking tight but a plus. Ideal for families with older children or 2 families together.

Although dogs are allowed they must stay down stairs in the kitchen. Therefore we do too, resulting in upstairs lounge and balcony being a waste of money. Car parking difficult if you have a largish car, space too narrow. Parking on street is not easy when Wells busy. We unfortunately spent one morning moping up a waterfall that had come through kitchen ceiling after heavy rain, only to discover same thing happened week before to previous residents. Plus point house was very well equipped. The back yard needs a tidy up and face lift. The gate needs repaired to secure the area for dogs. This is potentially a lovely property but requires upgrading to match the marketing description Over all we enjoyed our holiday.

We have stayed here before and find it very comfortable - suits our family of 6 adults. Great location from pubs, restaurants and the quay, all only a few minutes walk. Fab views from the upstairs balcony perking for 1 car in driveway and we always manage to park on street as June is quiet, guess you would have to use car parks in Summer season. We always have trouble closing the sliding door and would suggest this now needs some attention to stop one of the side from moving. Proves very annoying trying to get the two sides to connect together.

Great house, Well situated and always clean and welcoming. The roof terrace is a great asset, as is the large kitchen and dining area.

1st time in 10 years of having hoilday homes that there was no welcome pack !!!! we have always had milk,tea,coffee sugar and a few other things too !!! It's great location and lovely and clean,

This was our third stay at Springbank and every time we have walk through the door we feel we have ‘come home’...the location is great and sitting on the decking is the highlight of the stay enjoying the views and just watching the world go by. The accommodation has everything we need ...3 En-Suites!! ideal when you have teenagers!..the kitchen is also the true hub of this home....

Was great property for adults only! 3rd bedroom extremely small! All in all a lovely property with fabulous outdoor space upstairs! Very steep stairs so not for disabled!!!! Nice to have a parking space. Great location cation!

We love returning to Springbank. Very comfortable stay and suits are needs. Fabulous views from the balcony, We always manage to park outside on street in June with smaller car the drive.

2nd time here. Very comfortable and well equipped. Biggest TV we have ever seen! Wonderful roof terrace with nice views. Great location, 1 minute walk to the harbour and town. Generally very quiet at night. Our car could not get into the allocated space if the next door space was being used. Medium size/small cars should be OK. On-road parking was virtually impossible, may be easier at off -peak holiday times. But there is an open air public car park 1 minute walk away which we used. Would definitely come here again.

Shower Broken - problem when there are six people. Main Bathroom - could do with better clean, could not close window. Need to leave instructions for washing machine. Patio and terrace furniture should have been cleaned.