The staff were very unhelpful to give me the receipt I needed for work. It took them weeks and me calling them several times from overseas.

The breakfast was OK and plenty. The location was very good.

By I far the best experience with a hotel I’ve ever had. Let me start by telling you about the room. It was on the 13th floor with a beautiful view, a super comfortable bed and a nice bathtub. I order room service on the last night, asked for salmon with veggie and pure, it was delicious and brought to my room super fast. The hotel has an afternoon service of coffee or tea and bites for everyone that’s staying, completely free. The breakfast was an amazing spread of fruits, cereals, bake goods, eggs, meat nicely cooked, good coffee, juice and more. It is a environmentally friendly hotel, however there wasn’t a recyclable bin in the room, the towels you can and are encouraged to reuse. I love that. The staff spoke Portuguese and English, they were super friendly, polite and respectful.

Everything was perfect. Huge room, comfy bed, big bathroom the staff can speak English and were helpful. safe and upscale neighborhood and hotel. breakfast was great and had all the necessary items like scrambled eggs, oats, break , biscuits, cake, coffee, tea, jam, etc. the room had a desk making it suitable for a business traveler.

although I was on the 14th floor, I could hear noise from the neighborhood. the outdoor AC unit from the room above was dripping on top of mine making noise so I had to put a shopping bag on top of mine to decrease the noise. the hotel location didn't seem central in sao paulo.

The hotel is in a relatively safe area. The staff were wonderful and helpful. The rooms were spacious and clean. Breakfast was well worth the cost.

It would help if they provided a kettle in the room. Nothing beats making your own cup of tea, and I prefer to drink boiled water than tap or bottle water. I didn't like old, well used towels

Cortesia do time do hotel, sem exceções.

Excellent breakfast and very friendly staff. The hotel is ideally located between Morumbi and Iguatemi Shopping Centres. The room was spacious and the shower was very good. Excellent restaurants within walking distance.

The hotel is a bit dated, especially the bathrooms. Though the shower was nice, the toilet didn't flush properly and the sink was always plugged up.

Breakfast was awesome. And the location was also very good because it was close to some of the city attractions.

I wish there were bigger pillows