perfect location for walking Old Town & New Town - also next to train station. The scotch tasting at The Balmoral was excellent & not touristy. The bartender’s were knowledgeable and very nice.

Stunning architecture and impeccable decor. fabulous Castle View Rooms.

Only that we couldn’t stay longer.

Facilities were very good, staff were excellent

Mattress was too firm

location

location

The opulence of the hotel. The beautiful Christmas tree and decorations in the foyer. We booked a taster meal at Number One, the in house restaurant which was absolutely superb! The waiting staff were excellent and very attentive. The sommelier was most knowledgeable when my son asked which wine he would suggest. The wine did not disappoint. We spent 4 relaxing hours at our table which added to the whole experience. We were even paid a visit by the chef. Would highly recommend a visit.

We booked breakfast at Brasserie Prince and would not recommend eating there. There was a choice of fruit juices. However this was not self service, instead a glass of your chosen juice was brought to the table filled with ice! I chose Eggs Benedict and both poached eggs were hard and the hollandaise was far too lemony. My son chose the Scottish breakfast and both his poached eggs were hard too. Not a big fan of loose leaf tea which is served in glass teapots. At check out when the bill was presented, gratuity had automatically been added. When I queried this I was told this is the norm. I object to the assumption I would be happy to pay this. However, there was no quibble when I requested the amount be removed.

good location

nothing

Great location. The room was clean and cozy. The restaurant was good. Drinks at the bar were great.

Pool closed at 10. Also our room was not ready until after 4. Wasn’t even offered a complimentary drink at the bar as we waited. We were only staying one night and had requested an early check in. Didn’t get to enjoy it very much.

Feel of luxury with wonderful staff and the feel of being looked after

Slightly disappointed with the spa pool- quite small and quite deep even at the shallow end

everything

nothing

ideally located with high levels of comfort and facilities. Great service from friendly, cheerful and knowledgeable staff. Excellent food and service in Prince restaurant