Hosts and staff marvellous. Good modern facilities. Lovely quiet location.

Only issue was having to walk to main building from the garden rooms for food or drink. Slightly overpriced food and drink.

the ambience and setting

Lovely charming house in ideal location to get away from it all. Very welcoming, helpful staff and fabulous food in the restaurant.

The only thing was the room was cold and additional heater was needed.

Lovely staff and property. Food was fabulous.

Room was extremely small. Not even to put a suitcase. You had to use the bed.

Clean and well appointed double room, with a nice view. Excellent shower, warm, quiet and a good nights sleep. Friendly staff.

Couldn't figure out how to adjust the temperature of the room (in the Walled Garden). Queuing to make toast at breakfast!

The area in which the Old Manse is located is beautiful.

The hotel was dirty in entrance and stairs to room. Room was full of dust, bathroom really dirty and containers for soap etc were covered in contents and fingermarks. Toilet brush was so filthy it was sickening and one robe had make up marks along collar. Welcome tray did not reflect price point and star rating and there were no instructions in the room for anything - heating, wifi, tv, times of meals, facilities etc. There was one member of staff only whom we met during our stay who was trying to do everything. We left early notwithstanding having paid a large amount for our stay and the owner, who was not onsite when we checked out, has made no attempt to contact us.

Friendly staff who can't do enough for you

Everything was good.

We thoroughly enjoyed our stay at the Old Manse. The Owner was most welcoming and made sure everything was taken care of while we were there. We had an amazing breakfast each morning and had a delicious dinner in the beautiful atrium dinning room. Highly recommend this property!

The property and rooms were very well kept and up to date.

There was nothing in the description about the location of the rooms to the main house. We stayed in the rose room and if you needed anything you had to walk all the way down to the house. Although the staff was really nice and accommodating, they seemed to be short on the number of staff they had.

Breakfast lovely. Staff great. Nice location.

Room did not meet with expectations for the money we paid, it was tiny and smelled of damp, caused by the fact that the shower flooded the wet room and part of the bedroom when it was on. I don’t think the room has been used in a while, I wonder if it is kept by the hotel to use for those who don’t book direct.

An absolute gem of a hotel set in beautiful grounds with the most amazing staff that looked after us throughout our weekend stay and ensured that we had everything we needed.

The room and outdoor patio just gorgeous, super king size bed amazing, slept so well

Heated towel rail didn’t come on to dry towels despite mentioning it every day, neither did radiator although rooms so well insulated didn’t need it. Also thin walls between us and neighbouring guests who banged on wall because we had tv on

beautiful property, very clean & well maintained

nothing

location was excellent

we’re shown to a room that was not the room we booked. we’re then taken to another room which was better but the bed was awful.

very flexible and kind and couldn’t do enough for us! delicious food and comfortable rooms

lovely location. made you feel welcome nothing to much trouble.

It was an absolutely lovely accommodation that exceeded expectations and I certainly plan on staying in again. The staffs professionalism and kondness absolutely exceeded expectations.

The room we were in was next to the family room where small children were staying. The hotel was well designed but as my partner is autistic any disturbance especially small children’s noises is difficult. They were kind to make sure the additional cots were placed as far away as possible. The room was also quite warm as there is not much in the way of air conditioning.

The Old Manse was exceptional. Our room was outstanding with the biggest bath I've ever seen! Anne and her team were extremely welcoming and friendly. We had dinner in the restaurant and it was superb. We were only staying one night as we were travelling across the country but I wouldn't hesitate to stay again. A totally luxurious experience from start to finish

I can't fault anything