Booked this three months in advance and received an email the morning of my trip telling me my reservation at this location was cancelled - some sort of reservation “optimization” I spent my two hour drive to the hotel with an agent from the Wyndham property group trying to rebook my party of four. This is a group of part friends - part coworkers and we had booked a two bedroom two bath condo (with kitchen) that slept six. Agent was trying to substitute a hotel room with two king beds. I explained that it would not be comfortable for my coworker and her spouse to share a bedroom with me and my friend. Agent ended up booking a one bedroom suite with king bedroom and pull out sofa in separate living room. When we arrived at hotel we found that it was not a separate bedroom - we were all placed in the same room. This was a horrifying experience. And I haven’t even started to mention how every time I called I was on hold for a minimum of 15 minutes before I could get to a person. If you read other reviews on this property you will see similar stories. I called the manager at the original property hoping for some help. He had none. I asked “what if I did not see the cancellation email and showed up here at 9pm expecting to check in to my room?” He told me he would have given me the phone number of the Wyndham Properties and sent me away. Buyer Beware!

It was a great spot. Room was very clean and plenty of stuff to do.

First problem was that the property moved me the day before our stay. So rather than being right in town and walking to bars, restaurants and shops we needed to drive-- just 3/4 of a mile into town. Second problem-The "townhouse" was a glorified hotel. But, the furnishings looked like they came from a frat house yard sale and there was no art or anything on the walls. The price was great-- but, we got even less than what we paid for. Newport, however was a great little town in New England. That salvaged the trip!

Great location. Walking distance to many things. Spacious unit— very clean. Easy check-in.

Loved our time here! Clean, safe, quiet, and so convenient.

This property is directly on the harbor and just a quick walk off Thames Street. One of the best locations for anyone travelling to Newport as just about everything is walking distance from this resort. The apartment was nicely furnished and appointed and was nice and spacious and comfortable for our family of 4. The only drawback is the parking slots are mighty tight.

Check-in after 4pm and after 5pm a mess, no one to contact from property, and no clear direction needs to be fixed! Drank my coffee out of a coffee cup with red lipstick and was grossed out and had to wash dishes first night there.

The condo was spacious, very clean, and fairly comfortable. Beds, linens, etc were all fine. Furniture overall was workable though somewhat worn. Kitchen well appointed. Nice bathrooms, one with whirlpool tub. We did use the indoor pool and that was lovely. Gym is small but there were so few guests at this time of year (March), we had it to ourselves. The main challenge was the heat....apparent that it had been set very low prior to our arrival and it took a couple of days for the furniture and rooms to warm up. Bring sweaters!! Can't beat the location though and the view of the Newport Brdige at night was great. Overall, we would recommend it and will probably return. Certainly the winter pricing of this unit is very reasonable.