Andaz Mayakoba All Inclusive Package
Sobre este estância
Situado em Playa del Carmen. O Andaz Mayakoba. O Pacote Tudo Incluído inclui 5 restaurantes, 2 piscinas exteriores e um centro de fitness. Também está disponível estacionamento gratuito.
Comodidades
Piscina
Ar-condicionado
São permitidos animais de estimação
Cozinha/Kitchenette
Internet/Wi-Fi
Lareira
Permitido fumar
Estacionamento
Lavandaria
Varanda/Pátio
Banheira de hidromassagem/Spa
Televisão
Acesso para cadeira de rodas
À beira-mar/margem
Ginásio/Centro de fitness
Jardim
Ideal para famílias
Mapa de Playa del Carmen
Atrações nas proximidades
Estância em Playa del Carmen
Razões para reservar
Cancelamento gratuitoReembolso total se mudar de ideias
Ótimo para animais de estimação
Inclui comodidades essenciaisJardim, Piscina, São permitidos animais de estimação e mais
€€€€
Comentários
4.5/5.0
Excelente(18 Comentários )
Revisões 100% validadas10.0
Todos
Nada
9.0
great facilities, staff and location
the all inclusive package was too expensive and we didn’t get a breakdown when we received the reservation confirmation, so it was an unexpected surprise when we checked out and got a much higher bill than expected - the all inclusive package is not a good idea
9.0
Lovely resort near Playa del Carmen.
Used the gym daily, the beach was well catered and enjoyed using the bikes around the resort. The food in all the restaurants was very good, breakfast buffet was amazing.
9.0
I loved the beach, the climatized pool, the friendliness of the staff, the food.
Everything was great.
I wished there had been bikes for small kids with two side wheels and maybe some activities, like night shows.
10.0
Everything!
Kindness of staff and amazing service; amazing food; cleanliness; not crowded at all; nice music at the restaurants, pools and beach; available bikes and golf carts
10.0
All the staff were amazing and helpful. Casa Amate and Sotavento delivered some of the best meal experiences I have had in my life! (Coming from someone who has enjoyed world class meals) the experience was beautiful all around.
Due to the covid test requirements to re-enter the US, I think it would be helpful for the staff to inform guests about the testing location and/or coordinate getting tested, upon arrival at the hotel.
*I was not informed about the test site when I checked in at the property.
10.0
Everything. The property was amazing and the staff was exceptional. I felt amazingly well taken care of.
8.0
The rooms were excellent, property was beautiful despite the huge amount of seaweed covering the entire ocean in front of their beach. Smelled was awful. Could not enjoy the beautiful beach at all.
If you are going to make it all inclusive, MAKE IT ALL INCLUSIVE! We had limited places to dine with COVID and them just reopening; but had to pay extra on almost everything on their dinner menu and premium liquor. They should of credited us the price on our ocean view room with the huge sea weed problem and smell. Not one person asked how was our stay. Service and food was hit or miss, but they had limited staff. Felt as if I was ripped off at $2,000 for 3 nights. They needed to remain closed until Sea Weed goes away or until they can be fully operational. Tried to open early with COVID and limited facilities and services, but ended up being an epic fail!
8.3
The view of the room is amazing, also they have a bout tour where you get to see astonishing landscapes. They also have a clean beach.
They didn't respect the all inclusive package I booked, they sent me an email saying the rate wasn't correct and it was a booking.com error. So they wanted to charge more money or cancel the nights. I refuse so at the end they respect the rate but toke out the food and beverage that were included supposed. I ended up paying more than 150usd in food. I feel cheated by both booking and the hotel. As well the service in the hotel didn't meet expectations, we were both days more than 5 hours at the pool area and not a single waiter approach to ask if we needed something.
Perguntas frequentes
Quanto custa este estância em comparação com outros em Playa del Carmen?
O preço médio de um alojamento em Playa del Carmen é de 108 € por noite. Este alojamento está 222 € acima da média.
O estacionamento está incluído neste estância?
Sim, o estacionamento está listado como uma comodidade em Andaz Mayakoba All Inclusive Package. Para mais informações, recomendamos que entre em contacto com o alojamento relativamente ao estacionamento.
Existe uma piscina em estância?
Sim, está disponível uma piscina para utilização em Andaz Mayakoba All Inclusive Package. Aproveite a água!
Andaz Mayakoba All Inclusive Package permite animais de estimação?
Sim! Este estância é amigo dos animais de estimação. Para mais informações, recomendamos que contacte o fornecedor de reservas sobre políticas relativas a animais.
Que comodidades estão disponíveis em Andaz Mayakoba All Inclusive Package?
Encontramos 17 comodidades para este alojamento. Estas incluem piscina, ar-condicionado, são permitidos animais de estimação, cozinha/kitchenette e internet/wi-fi.