Cómodo y ser as de todo

No tuve acceso al estacionamiento

Increíble la salida directa a la Laguna, es espectacular. También los kayaks y tablas para usar sin cargo adicional!

La habitación era chica

Regresaré definitivamente. El Lugar cuenta con todas las amenidades necesarias para disfrutar la hermosa laguna de Bacalar.

Todo es perfecto.

This place is just magical, lovely garden setting with beautiful flowers everywhere and the rooms are beautiful and in keeping with the surroundings. The location on the waterfront is just incredible and the complimentary kayaks and padel boards are great, lovely location for sunrises. Room was very clean and comfortable, good air conditioning too. Would definitely stay here again if come back to Bacalar. Was hard initially to find somewhere to eat in evening as although lots of restaurants in the area many are attached to beach clubs you have to pay into. By second day had found some gems, I would recommend walking (10 mins or so) up to Parque Nacional Maracuya as they happy for you to have drinks and/or food (big selection of different cuisines) on the waterfront. Los Aluxes also looked nice if happy to eat within the restaurant rather than on waterfront. If looking for drinks head to Casa China (5 min walk) have a little bar overlooking harbour (also great day trips out over the lagoon that run from here).

Breakfast was very very basic, also found it strange the first day you couldn’t get anything to drink if you were thirsty as bar was closed (but apparently would be open tomorrow) so bottles water included in the room but no soft drinks/beer available at all which was a little disappointing when wanting to relax and enjoy the hotel setting.

La cercanía a la laguna y la amabilidad de su personal; un poco alejado del pueblo, pero a la vez cercano de lo necesario.

Que no tienen servicio de restaurante; solo por la mañana, pero muy limitado; solo huevos (mexicana, con jamón, con salchicha o tocino), el desayuno incluido igual muy limitado y en una simple barra por la que atienden te ponen lo poco que ofrecen; la mantequilla (es margarina) de Aurrera y en un molde al cual todos meten su cuchillo para servirse, las cucharas y cubiertos en un vaso para que uno los tome. En síntesis, muy limitada la cocina, por lo que estás obligado a salir a comer y cenar (si tomas normalmente esos alimentos). El área de la laguna al pisar se siente como fangoso (no se ve así por que el agua está cristalina).

Didn't stay here, but they wrote me the day of the reservation saying the power was out and if I booked somewhere else they would refund my money. Well in a panic found another hotel and now they're lying saying I stayed there and trying to charge me.

It’s not the cleanest I feel more effort could be made when cleaning rooms, bathrooms are gross, hairs all over the bathroom from previous clients floors were dirty. Aroma are outdated unless you stay in the room with ocean few all the other rooms are tiny.

They don’t clean room after use and area where breakfast is made is also not clean.

Everything

Everything is perfect