We loved everything about our stay

This was our 3rd time to Atlantis. We have stayed at one of the Atlantis hotels, Comfort Suites, and at this location. Staying here was the best overall and the least expensive. We saved money by bringing pre-cooked food with us to heat up in the condo. We were able to benefit from the full kitchen to eat breakfast, pack lunch, and eat dinner (half the week). We were able to use the cabinet space to store the snacks we brought with us. I highly recommend staying at the Harborside with Family Fun Atlantis!!! In addition, there were fast response times to all of my questions. The experience from booking, staying, and then leaving was all super smooth.

Property was as described. We had a great stay.

I would have given this stay 5 stars across the board but am unable to do so. I’ll break it down into two parts always leaning into what was good. The Good: 1. We got a beautiful one bedroom room with a harbor view and the room was spacious. Online pictures don’t do the size of the accommodation justice. 2. Checking in was smooth 3. Kitchen was a good size to prepare meals. 4. Accommodation was clean 5. Property is beautiful 6. Pool is very nice 7. Pool bar staff are the best! 8. Our second room was even bigger (second room?… see why below). The bad 1. Our room smelled damp upon arrival. Thought it was because housekeeping may have cleaned with the sliding door open. 2. We woke up to the sound of running water in the bathroom only to find out water was leaking from the air conditioning unit. 3. Reported the leak and if was “fixed” 4. Day 2, woke up to even more water in the bathroom. My husband had to use towels inside of the trash can to muffle the sound of running water. 5. Leak reported again, it is once again allegedly fixed. No one ever reported this issue to the property manager. I contacted our VRBO host the first time the leak happened and it took two consecutive days of calling for a response. 6. We had to move out of our room losing half a day of fun with our kids because the leak was so bad that it couldn’t be repaired before we were due to check out. Overall, Harborside is great for families but is overdue for some interior upgrades.

I would have given this stay 5 stars across the board but am unable to do so. I’ll break it down into two parts always leaning into what was good. The Good: 1. We got a beautiful one bedroom room with a harbor view and the room was spacious. Online pictures don’t do the size of the accommodation justice. 2. Checking in was smooth 3. Kitchen was a good size to prepare meals. 4. Accommodation was clean 5. Property is beautiful 6. Pool is very nice 7. Pool bar staff are the best! 8. Our second room was even bigger (second room?… see why below). The bad 1. Our room smelled damp upon arrival. Thought it was because housekeeping may have cleaned with the sliding door open. 2. We woke up to the sound of running water in the bathroom only to find out water was leaking from the air conditioning unit. 3. Reported the leak and if was “fixed” 4. Day 2, woke up to even more water in the bathroom. My husband had to use towels inside of the trash can to muffle the sound of running water. 5. Leak reported again, it is once again allegedly fixed. No one ever reported this issue to the property manager. I contacted our VRBO host the first time the leak happened and it took two consecutive days of calling for a response. 6. We had to move out of our room losing half a day of fun with our kids because the leak was so bad that it couldn’t be repaired before we were due to check out. Overall, Harborside is great for families but is overdue for some interior upgrades.

Harborside in my opinion is the best place to stay at Atlantis. We had six people, 3 adults 3 kids age 13,9,5. We had the 2 bedroom deluxe and had an awesome relaxing vacation. Parents in one bedroom, grandma in the other, and I brought two single air mattresses. The kids stayed in the living room one on the couch and two on their own air mattress. If we had went the traditional hotel room route at Atlantis this vacation would not have been the same. Water park and pools officially close between 5-7 depending on the season. So we had a good amount of time in room at the end of the night. We all had our own space and it was awesome. Brought snacks and breakfast foods and used the full kitchen each morning and once for dinner. the food on site wasn’t anything great. We did do one big money restaurant and it was great, Seafire. But the rest of the food was okay. Poolside food was good, Marina pizza was good. But anything else was terrible and expensive. So having the option to cook ourselves was great. The pool at harborside was one of the best, the warmest and quietest too. Unfortunately we only used it first and last day. The days in between were all at the water slide areas. The shuttle is frequent and fast, definitely a great resource. If we go again harborside is where we’ll book. The price saving and extra space cannot be beat. If you’re like me and wary of booking out of country and non direct. Definitely book through family fun Atlantis on VRBO. No extra fees at checkin!

We had a great stay at harborside. The suite was exactly as advertized and very clean. Beautiful property!

We enjoyed our stay at Harborside. The room was clean, roomy and it was nice to have the kitchen to eat in on occasion. The staff is super friendly and welcoming.